Siana Mursell

Experienced logistics and office administration professional with over 15 years' experience across logistics coordination, production planning, purchasing, finance administration, and customer service. Proven ability to manage end-to-end operational workflows, improve efficiency, and maintain accuracy in fast-paced environments. Strong background in Sage accounting, transport coordination, supplier management, and customer communication, with a consistent track record of supporting business performance and meeting tight deadlines.

Office Administrator at Vanacomm Ltd (2019-02 – 2026-04)

• Manage end-to-end logistics coordination, booking consignments across multiple pallet networks and arranging full-load transport to meet strict deadlines.
• Reduce transport costs by comparing carrier rates and selecting the most cost-effective delivery solutions.
• Oversee production scheduling and finishing workflows to ensure jobs are completed and dispatched on time.
• Manage purchasing across all departments, sourcing materials, consumables, and machine parts while controlling costs.
• Negotiate with suppliers to secure competitive pricing for paper and production materials.
• Process purchase orders, supplier invoices, and payment approvals using Sage.
• Maintain financial records including client statements, cash flow tracking, and daily financial updates.
• Prepare and submit monthly VAT returns and process payroll and employee timesheets.
• Provide PA support to senior management including travel arrangements, expenses, and diary coordination.
• Handle customer enquiries, resolving delivery and invoice issues efficiently and professionally.

Logistics Administrator at EWO Media (2016-08 – 2019-02)

• Coordinated shipment preparation and dispatch across multiple logistics channels.
• Managed purchase orders and supplier communication to ensure timely delivery of goods.
• Prepared shipping documentation and reduced dispatch errors through improved checking processes.
• Ensured correct palletisation and allocation of goods for outbound transport.
• Supported cost control by monitoring freight rates and identifying savings opportunities.
• Maintained tight deadlines in a fast-paced logistics environment.
• Provided customer service and handled incoming communications professionally.

Office Administrator at Magnum Logistics (2008-05 – 2016-08)

• Managed daily office administration and maintained accurate filing and documentation systems.
• Processed invoicing and resolved customer invoice queries efficiently.
• Coordinated outbound deliveries and communicated with drivers and depots.
• Monitored shipments and followed up on deliveries and collections.
• Processed delivery claims and ensured resolution with relevant stakeholders.
• Supported communication between customers, transport teams, and warehouse operations.

Office Administrator at Eurobox Logistics (2006-05 – 2008-05)

• Supported logistics and office administration in a busy warehouse environment.
• Maintained accurate records and handled incoming communications.
• Booked stock onto systems and prepared warehouse pick lists.
• Produced transport delivery notes and shipping documentation.
• Completed AADs and W8s for import/export shipments.
• Processed transport, duty, and VAT invoicing.

Diploma in Business Administration in Business Administration (2007-06)

Level 2 in Business and Administration in Business and Administration

NVQ Level 2 in Business Administration

Key Skills Level 2 in Communications

Key Skills Level 1 in Application of number