Silas Agyeman

Adaptable and reliable retail and warehouse professional with proven experience in customer service, sales, and logistics operations. Skilled at delivering welcoming in-store experiences and maintaining efficient workflows under pressure.

Sales assistant - Marks & Spencer - London Colney

(2022-05)

worked at Marks & Spencer, where I restocked shelves, organised products, and assisted customers with finding items. This experience helped me develop communication skills, teamwork, and customer service abilities. I'm eager to build on this foundation and further enhance my professional skills.

• Delivered consistent, high-quality customer service across shop floor and checkout operations at a leading UK retailer
• Supported stock replenishment and visual merchandising to maintain a well-presented, shoppable store environment
• Built strong product knowledge to assist customers effectively and drive sales performance

Warehouse operative - DHL-Staffline - Hatfield

(2025-09 - 2026-01)

worked at DHL under the agency staffline as a Warehouse Operative on a Seasonal contract where I was responsible for receiving, storing, picking, packing, and dispatching goods while maintaining accuracy and efficiency. Demonstrated strong attention to detail, safe handling of stock, and compliance with health and safety regulations. Able to work well independently and as part of a team in a fast-paced warehouse environment.

• Executed warehouse operations including picking, packing, and dispatching orders accurately within tight deadlines
• Coordinated event logistics support, managing sound systems and ensuring smooth attendee experiences
• Maintained health and safety standards across the warehouse floor, contributing to a reliable and compliant operation

Level 1 Diploma - Carpentry and joinery - Oaklands College (2023-09 - 2024-07)

Level 2 diploma - Site Carpentry - Oaklands College (2024-09 - 2025-07)

Townsend church of England school