Silvia Polignano
Operations and Admin reception supervisor
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About
Highly organised and proactive administrative professional with strong experience supporting corporate front-of-house and office operations within fast-paced financial services environments. Recognised for delivering seamless workplace coordination, efficient administrative support, and professional stakeholder engagement.
Experience
Oversee daily front-of-house and reception operations within a corporate banking environment
Provide administrative and coordination support to internal teams and senior stakeholders
Manage high-volume calls, shared inboxes, visitor registrations and meeting room scheduling
Coordinate team rotas, annual leave tracking and shift coverage to ensure operational continuity
Support HR processes including onboarding administration, payroll coordination and training logistics
Draft, edit and proofread internal communications and operational updates
Maintain accurate and confidential filing systems in line with data protection standards
Act as key liaison between reception, facilities, HR and business teams
Contribute to continuous improvement of front-of-house procedures and service standards
Education
A-Level Equivalent – Tourism Science
Cabrini, Taranto, Italy | 2009 – 2014
