Simmi Simon
Front Office Manager / Front Office Operations
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About
Keep front desk clean tidy and supplied with all equipment Greet, communicate with guest and welcome guest Answer all the customer questions and address their complaints Facilitates the sales, bookings, promotion of the product and services of the hotel Quickly respond to phone calls, emails on room booking, room blocks, forecast and update arrival list
Experience
Front office Manager / front office operations - Bushtown Hotel and spa - Coleraine, Northern Ireland
(2023-09 - 2024-10)
Reservation Executive - Ibis Hotel, Muscat - Muscat, Oman
(2022-02 - 2023-09)
Reservation Agent - Novotel & IBIS Hotel, Abu Dhabi - Abu Dhabi, UAE
(2019-03 - 2022-02)
Reservations Agent - SHERATON GRAND HOTEL, DOHA - Doha, Qatar
(2017-02 - 2018-08)
Reservation Agent - LE MERIDIEN, AL AQAH - Al Aqah, UAE
(2016-08 - 2017-01)
Reservation agent - SHERATON GRAND HOTEL, DUBAI - Dubai, UAE
(2014-09 - 2016-03)
Front Desk Agent - CROWNE PLAZA HOTEL, DOHA - Doha, Qatar
(2013-09 - 2014-03)
Guest Service Associate - CROWNE PLAZA HOTEL, NEW DELHI - New Delhi, India
(2011-02 - 2012-08)
Industrial Training - THE LEELA KEMPINSKI, GURGAON - Gurgaon, India
(2009-10 - 2010-03)
Completed 22 weeks of Industrial Training
Education
BACHELORS OF SCIENCE - Hotel Administration and Hospitality - IASE Deemed University (2011)
