Front Office Manager / Front Office Operations
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Keep front desk clean tidy and supplied with all equipment Greet, communicate with guest and welcome guest Answer all the customer questions and address their complaints Facilitates the sales, bookings, promotion of the product and services of the hotel Quickly respond to phone calls, emails on room booking, room blocks, forecast and update arrival list
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Guest Service Associate - CROWNE PLAZA HOTEL, NEW DELHI - New Delhi, India
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Industrial Training - THE LEELA KEMPINSKI, GURGAON - Gurgaon, India
(2009-10 - 2010-03)
Completed 22 weeks of Industrial Training
BACHELORS OF SCIENCE - Hotel Administration and Hospitality - IASE Deemed University (2011)
