Simon Hawksworth
Senior IT Technican
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About
I have a deep passion for information technology and constantly seek new opportunities to improve my experience and knowledge. I have held various roles within the IT industry such as NHS, financial, insurance and educational.
Strengths:
Problem solving
Communication – written and verbal.
Team working
Incident management
Risk and security awareness
Time keeping
Team working and Team Management
Skills:
Azure AD
Working within an ITIL Framework
Exchange 365
Office 2008 – Office 365
Exchange 2008 – Exchange 2019
Active Directory
Mobile Device Management (MDM)
Intune
Patch Management
Application support
1st, 2nd & 3rd line support.
Windows 11 and previous versions
Server 2008 R2 – 2022
Access Control Management (Net2)
Firewalls (Sophos, pfSense and Smoothwall)
Supporting remote users
CRMs – DRAMS, Medway, PACS, ICE
SFTP
Network Configuration
Scripting Languages (HTML, PowerShell, Batch)
SharePoint
Microsoft Azure
Virtual Desktop Interface (VDI)
Hardware diagnosis and repair
Software support
DHCP
DNS
Incident Management
Experience
Senior IT Technician
Ant Marketing – Sheffield –December 2022 to Present
IT Service Desk Analyst
Debt Managers (Services) Limited – Rotherham – August 2020 to December 2022
Field Services Engineer
XMA – Sheffield – March 2020 to August 2020
NHS Mail Service Desk Technician:
Sheffield Teaching Hospital NHS Foundation Trust – Sheffield – September 2019 to October 2019
IT Support 1st / 2nd / 3rd Line Contractor:
Opus-UK – Sheffield – July 2019 to August 2019
Second Line Contractor
Nottinghamshire Health Informatics Services – Nottinghamshire – January 2019 to Feb 2019
IT Service Desk Analyst / Acting Service Desk Supervisor:
Chesterfield Royal Hospital NHS Foundation Trust - Chesterfield - July 2018 to November 2018
IT Apprentice
Chesterfield Royal Hospital NHS Foundation Trust - Chesterfield - July 2016 to November 2018
Education
GCSE’s:
Mathematics, English Literature, English Language, English Speaking & Listening, History, Science, Additional Science, Computing, ICT (Information & Computer Technology, Product Design, ECDL (European Computer Driving License), Spanish, Construction.
Level 2 IT course (IT Apprenticeship at chesterfield royal.)
