Simona Sharma

Friendly, reliable and customer-focused student seeking a retail position, with strong communication, teamwork and organisational skills developed through experience in pharmaceuticals, tutoring, insurance and admissions. Confident working with people, adapting to busy environments and completing tasks accurately and efficiently. Approachable, dependable and quick to learn, with a positive attitude and a strong commitment to providing excellent customer service.

Admissions Office Work Experience - Borough of Manhattan Community College (BMCC) - New York

(2026-07 - 2026-07)

• Supported day-to-day activities within the admissions office, gaining experience in student-facing administration and professional communication.
• Created financial reports for the Study Abroad Program, helping to organise and present key financial information.
• Contributed to marketing strategies for the Study Abroad Program, supporting ideas to improve awareness and student engagement.
• Developed strong organisational, analytical and teamwork skills within a professional higher-education environment.

Pharmaceuticals Customer Care Assistant - Pharmaceuticals Company

• Handled receiving, storing, and dispatching of pharmaceutical products in compliance with safety and regulatory standards.
• Assisted with stock rotation, order picking, and packaging for distribution.
• Collaborated with quality control and logistics teams to support smooth operations.

Work Experience Placement - Zurich Insurance - Zurich Insurance - London

(2025-07 - 2025-07)

• Gained insight into the operations of a global insurance company through shadowing and team support.
• Observed client-facing processes and administrative tasks within different departments.
• Developed an understanding of the insurance sector and professional workplace expectations.

Private Tutor - Self-employed

(2023)

• Provided one-to-one tutoring in Maths and Science to younger students.
• Adapted explanations to suit different learning styles, helping to build confidence and improve results.
• Developed strong communication and leadership skills while managing lesson planning and delivery.

GCSEs - English Language, English Literature, Maths, Economics, Biology, Chemistry, Physics, PRE, History - Pinner High School Sixth Form

Course - Exploring Everyday Chemistry - FutureLearn (2024 - 2024)