Simran Altaf

Experienced dental professional focused on providing high-quality patient care and support in clinical settings. Capable of assisting with complex procedures through thorough knowledge of dental practices and exceptional organisational skills. Committed to maintaining clean, safe, and welcoming environment for all patients.

Dental nurse - Redland Road Dental Practice - Bristol

(2024-07)

• Maintained clean and tidy work area; facilitated sanitary environment conducive to healthcare services.
• Operated x-ray equipment safely and accurately, producing high-quality images for diagnosis evaluation.
• Comforted anxious patients, leading to positive clinic experiences.
• Participated in oral health education sessions increasing community awareness about dental care and prevention.
• Administered first aid during emergencies, ensuring immediate medical attention for patients.
• Maintained accurate patient records, ensuring meticulous documentation.
• Worked with dentists during permanent and temporary restorative procedures, including fillings, crowns and bridges.
• Prepared well-equipped treatment rooms for dental procedures, streamlining processes for efficient operations.

Call Handler - HMPO PASSPORT OFFICE - Remote, Bristol

(2023-04 - 2024-07)

• Followed up on queries within agreed timeframes to provide detailed response.
• Listened actively to caller concerns, questions and priorities.
• Processed and actioned high number of calls during busy periods.
• Navigated stressful and unpredictable situations with calm and collected approach.
• Used strategic questioning to extract important details from callers to help plan responsive action.
• Responded to inbound queries and requests from prospective customers.

Retail Assistant - B&M Retail - Bristol, Bristol

(2022-04 - 2023-01)

• Continually replenished stock in line with sales records, keeping well-maintained, presentable item display. Maximising product availability for customers.
• Created attractive product displays to enhance customer engagement and boost sales.
• Educated customers on product and service offerings, engaging in special offers and promotions to increase sales.
• Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.

GCSEs - Bristol Metropolitan Academy (2015-09 - 2020-08)

A-Levels - Health and Social Care - CLF POST 16 (2020-09 - 2022-07)

A-Levels - Psychology and Biology - CLF POST 16 (2020-09 - 2022-07)

Registered Dental Nurse - GDC