Sina Ehsani

Lettings Negotiator with experience in property viewings, tenant relations and contract negotiations. Strong background in sales and customer service gained through seven years in luxury retail. Excellent communication and negotiation skills with a focus on delivering outstanding customer service.

Volunteer letting negotiator at Marble sales and lettings (2025-10 – 2026-03)

• Conducted property viewings with prospective tenants and answered queries regarding available properties.
• Assisted with property listings across online platforms, ensuring accurate and attractive descriptions.
• Supported the lettings team with tenancy administration and documentation.
• Assisted in negotiating tenancy agreements between landlords and prospective tenants.
• Coordinated maintenance requests and liaised with contractors when required.
• Assisted in managing rental property records and maintaining up-to-date property information.
• Provided excellent customer service to landlords and tenants throughout the lettings process.

Jewellery and Watches Salesperson at Self employed (2017-01 – 2024-01)

• Greeted customers warmly, friendly and politely when entering the jewellery store, making them feel welcomed and valued.
• Built and maintained positive working relationships with jewellery and watch suppliers.
• Utilised product knowledge to upsell and cross-sell, boosting overall sales figures.
• Managed inventory levels, conducted stock checks, and reordered items to maintain optimal stock levels.
• Provided customers with detailed fine jewellery and watch product information to assist with informed purchases and maximise sales.
• Assisted customers in selecting high-quality jewellery and watches, enhancing their shopping experience.
• Provided training to new staff on product knowledge and sales techniques, improving team performance.
• Provided expert advice on care and maintenance of jewellery and watches, fostering customer
• Handled after-sales services, including repairs and adjustments, to guarantee customer satisfaction.

Diploma in Math and physics – Razi (2017-04 – 2017-04)