Skye Dickson

I am a results‑driven Business Manager with extensive experience in the motor industry, specialising in dealership operations, sales leadership, F&I performance, compliance, and customer relationship management. Recognised for delivering revenue growth, improving operational efficiency, and leading high-performing teams.

• Lead F&I performance and consistently achieve profit-per-unit and penetration targets.
• Coach and train sales executives to improve finance and add-on product sales.
• Ensure FCA compliance across all processes and documentation.
• Produce monthly sales forecasts and KPI reports.
• Improve customer journey, contributing to increased CSI scores.
• Manage finance applications and liaise with lenders and insurers.
• Analyse profitability and operational metrics.

• SAF Approved (if applicable)
• FCA Compliance Training
• Leadership & Management Training
• Automotive F&I Certification
• 8 National 5s
• 8 Highers, including:
  • Administration & IT (A)
  • Photography (A)
  • Business Management (B)
  • Mathematics (C)
  • English (C)
  • Art & Design (C)
  • Biology (C)
  • Modern Studies (C)