Skyler Smith

EPA & Compliance Administrator with experience in apprenticeship onboarding, compliance auditing, learner records, and LMS support within further education. Skilled in Canvas, Moodle, Oracle, Office365, and Microsoft Bookings. Recently completed a Level 4 Applications Support Lead Apprenticeship with a background in digital support and staff training.

I specialise in compliance auditing, onboarding apprentices, and supporting EPA processes to ensure smooth delivery and adherence to standards. I have extensive experience with learning management systems including Canvas, Moodle, and Oracle, alongside providing high-quality IT support and training resources for staff and students. I am passionate about technology, continuous learning, and contributing to innovative, efficient working environments.

Newspaper deliverer at JPI Media (2015-12 – 2021-01)

• Managed time accordingly and new routes and worked with unpredictable weather changes, highlighting perseverance.

Digital Support Apprentice (Level 3) at SHCG College (2021-01 – 2022-11)

iLRC Facilitator at SHCG College (2022-11 – 2024-11)

Applications Support Lead Apprentice (Level 4) at SHCG College (2022-12 – 2025-08)

EPA & Compliance Administrator at SHCG College (2024-11 – Present)

During the years I have spent at SHCG I have gained experience and knowledge in:

• Managing apprenticeship onboarding and ensuring accurate EPA documentation and compliance with ESFA funding requirements, onboarding roughly 100+ apprentices a month every summer.
• Conducting compliance audits and maintain learner records for multiple apprenticeship cohorts (200+ Learners), usually conducting at least 6+ audits a year.
• Supporting staff and apprentices with LMS platforms including Canvas across all SHCG departments.
• Coordinating LRC usage and tracking using Microsoft Bookings.

Secondary Education – Castle View Academy (2013-09 – 2018-08)

Level 3 BTEC in Animal management – Havant & Southdowns College (2018-09 – 2020-08)

Level 1 NCFE in Paid Digital Traineeship – South Hampshire College Group (2020-09 – 2021-02)

Level 3 NCFE in Education and training – South Hampshire College Group (2021-02 – 2021-07)

Level 3 NCFE in iLRC Digital support technician – South Hampshire College Group (2021-01 – 2023-11)

Level 4 in Application support lead – South Hampshire College Group (2023-11 – 2025-08)