Sandra Nayugo

ADMINISTRATION | HR & RECRUITMENT SUPPORT | COMPLIANCE ADMINISTRATION

Talent

ChristchurchMember since November 2, 2026

HR and recruitment administrationCandidate screening and onboardingEmployee records and confidentialityCompliance trackers and deadline monitoringPre-employment documentation and DBS recordsCustomer service and query resolutionData analysis and reportingMicrosoft PowerPoint and CanvaEmail and telephone communicationStakeholder relationship managementCanva content creationPowerPoint presentationsSocial media content

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HR and recruitment administrationCandidate screening and onboardingEmployee records and confidentialityCompliance trackers and deadline monitoringPre-employment documentation and DBS records

About

Organised administration and HR/recruitment professional with experience supporting end-to-end recruitment, pre-employment checks, onboarding, confidential employee records, compliance trackers and day-to-day office processes. Also brings experience in customer relationship management, responding to queries, preparing reports and presentations, and coordinating information for managers and clients. Holds an MSc in Marketing and a BSc in Business Computing.

Seeking an Administrator, HR Administrator, Recruitment Administrator or Compliance Administrator role.

Experience

HR Executive / Admin & Recruitment Executive - Spectra Care Limited (Optimo Care Group)

(2023-07 - 2026-07)

Supported the end-to-end recruitment process, including candidate screening, interviews, pre-employment checks and onboarding.
Maintained accurate, up-to-date and confidential HR records and employee documentation.
Updated HR, recruitment and compliance trackers to monitor deadlines, training, DBS checks and outstanding documentation.
Supported compliance and audit requirements by keeping records organised and readily available.
Provided day-to-day HR and administrative support to managers and employees, including assistance with employee lifecycle processes and general HR queries.

Business Development Executive - London Vocational College

(2022-09)

Prepared organisational data and contributed to a Self-Assessment Report.
Responded to customer queries and worked to resolve issues within agreed timelines.
Prepared presentations and supporting materials using PowerPoint and other digital tools.
Contacted prospective clients by telephone and email, assessed interest and arranged meetings.
Researched business and industry trends and identified potential clients and funding opportunities.
Created marketing content using Canva for publication on the organisation’s website.

Account Relationship Manager - Africell Uganda Limited

(2019-07 - 2021-12)

Managed ongoing relationships with business accounts and worked to identify opportunities to grow and retain accounts.
Resolved customer queries within agreed service-level timelines and checked that customer requirements were met.
Reviewed customer needs and account activity and developed recommendations to improve service.

Business Sales Support Executive - Africell Uganda Limited

(2016-07 - 2019-06)

Provided internal and external support to the business sales department and helped maintain effective business processes.
Supported account managers with customer satisfaction and contractual commitments.
Coordinated sales-related processes and supported relationship management and customer retention.

Customer Retention Executive - Orange Uganda Limited

(2014-06 - 2016-06)

Managed customer relationships and supported retention through personalised service and customer education.
Handled customer complaints and supported end-to-end resolution.