Sofia Gomes

I am a third-year student at Manchester Metropolitan University studying (BA) Business Management with Law, with a strong interest in ethical leadership, workplace justice, and strategic project delivery. I am committed to continuous learning and thrive on challenges that help me grow both personally and professionally. My adaptable nature allows me to support those around me while navigating change with confidence and empathy.

With a versatile and analytical mindset, I enjoy working in teams and have developed strong collaboration skills through my experience as a server, where I learned to stay agile and responsive in fast-paced, high-pressure environments. I bring a structured approach to problem-solving, a passion for fairness, and a proactive attitude to every task. My academic background has equipped me with key project management competencies including stakeholder communication, planning, and cross-functional coordination.

I am now seeking a placement opportunity where I can contribute to meaningful projects, learn from experienced professionals, and further develop my leadership potential in a values-driven organization.

SERVER/Host/receptionist - TOPS buffet restaurant

(2022-02)

• Greeting customers with a smile;
• Clear and clean tables;
• Take and serve the drinks orders;
• Ensure alcohol is being served according to challenge 21;
• Take payments;
• Guarantee a good customer experience;
• Answer customer enquiries and emails;
• Take bookings on Excel.

Barista - Starbucks Sudden

(2026-09 - 2026-09)

• Provide excellent customer service;
• Handled allergens with great care;
• Checking all ingredient labels are correct and remake/change for new ones if needed;
• Ensuring drinks are being made fast and accordingly during busy hours.

Waitress - Chinese Embassy Event

(2023-08 - 2023-08)

• Greeting Ambassadors from all over the world professionally;
• Served food with a smile
• Ensured they were pleased with the service provided.

Nail Tech - MCE HAIR AND BEAUTY

(2021-05 - 2021-08)

• Greeting customers;
• Built and maintained customer relationships to encourage them to book more nail appointments;
• Worked with gel BIAB, nail extensions, builder gel as well as nail polish;
• Gave advice on nail maintenance;
• Learned nail designs;
• Answered customers enquiries.

Business Management with Law - Manchester Metropolitan University (2024-09)

Business Professionals - Hopwood Hall College (2023-09 - 2024-06)