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Sofia Ortmann

Sofia Ortmann

Operations Assistant

Talent
LondonMember since August 12, 2026
Material research & developmentPacking, dispatch & deliveryExcel: Pivot Tables, charts, dashboardsDatabases: Zoho, FileMakerProduct data & Stock controlAdobe Photoshop, Illustrator & InDesignBasic CAD: Rhino 3D modelling
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Material research & developmentPacking, dispatch & deliveryExcel: Pivot Tables, charts, dashboardsDatabases: Zoho, FileMakerProduct data & Stock control

About

Experience across operations, material research and administration, with a background in product and textile design. Currently supporting production and inventory for a luxury helmet brand while independently developing sustainable textile and leather materials. Seeking to build a career in responsible material sourcing and development across materials. Practical, organised, calm under pressure, and detail oriented.

Experience

Operations Assistant - Hedon

(2026-01)

  • Support production, inventory and procurement to meet daily deadlines.
  • Conduct stock checks and maintain accurate product, stock and order data in Zoho.
  • Prepare dispatches, checking helmets and documentation before shipment.
  • Communicate with colleagues and customers to resolve delivery queries.

Freelance Textile & Materials Designer - Cockpit

(2025-01)

  • Created zero-waste textiles from wool mill offcuts, awarded the LVMH Maison/0 Green Trail Award.
  • Developed upholstery fabric from waste wool, for a commission from La Tête dans les Nuages.
  • Collaborated with a local leather studios to develop a new textile from leather offcuts.
  • Developed initial concepts, mood boards and sketches for the School of Life soft toy collection

Library Assistant - University of the Arts London

(2025-01 - 2026-01)

  • First point of contact at the Library help desk, handling enquiries in person, by email and live chat.
  • Physically audited Special Collections books and materials, recording findings in an Excel tracker.
  • Packed, received and verified materials for inter-campus deliveries across UAL libraries.
  • Processed loans and returns and maintained transfer records in Koha.
  • Logged and escalated IT, equipment and access issues across UAL sites.

Studio Assistant - Pilar Agüero-Esparza

(2022-01 - 2024-01)

  • Prepared and organised leather, textiles, paint and tools for studio production.
  • Assisted with leather weaving, stitching and traditional huarache making.
  • Supported visual research for artworks and workshops.
  • Tracked, labelled and packed work for exhibitions, transport and storage.

Administrative Assistant - School of Arts & Culture

(2019-01 - 2021-01)

  • Maintained accurate student records using Excel and FileMaker.
  • Customised FileMaker to support an instrument-loan system and new operational requirements.
  • Processed invoices and payments using Excel.
  • Liaised with staff and external developers during database updates and migration

Education

MA - Design Products - Royal College of Art (2024-01 - 2025-01)

BA (Hons) - Textile Design - Central Saint Martins (2021-01 - 2024-01)

Skills

Operations Assistant

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