(2006)– (present) Freelance Bengali & German speaking interpreter, NHS
- Interacting with patients and Healthcare professionals from various backgrounds
- Building rapport with patients
- Compliance of patient confidentiality
- Establishing understanding between Health Professional and patient
(May 2023) -April 2024) Linkcare support – Meridian Care – Hyde Cheshire
- Dedicated Care Support Worker with expertise in providing compassionate assistance to elderly and disabled individuals.
- Skilled in personal care, medication administration, and mobility support.
- Achieved a 95% client satisfaction rate by fostering a supportive and safe environment. Adept at developing personalized care plans and coordinating with healthcare professionals.
(2005) -(2006) Appointment scheduler Tameside loft insulation, Denton
- Efficiently scheduled loft insulation appointments for Tameside Loft Insulations
- Demonstrating exceptional communication and organizational skills.
- Achieved a 20% increase in bookings through persuasive and customer-centric telephone interactions.
(2005) -(2006) Nursing Assistant – Meridian Care Home – Hyde Cheshire
- Care of elderly residents and management of patient mealtimes and medication.
- Delivering excellent service for residents
(1997-1999) Warehouse operative, Furniture company, TopStar Augsburg
- Maintain the warehouse to a high standard
- Managing floor and racking space in the warehouse to facilitate the efficient flow of materials onto the shop floor.
- Offload goods inwards and store in stock location.
- Check delivered quantities against goods received notes.
(
1993) -(1997)- German Speaking Cashier at McDonalds Augsburg - The ability to interact with customers
- Serving food and taking orders at busy periods
- Developing active skills such as communication and precision in a working environment
