Somiya Soaiba

Front of Hall Team Member

Talent

BradfordMember since July 27, 2026

Customer ServiceTeamwork

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Customer ServiceTeamwork

About

Dedicated and adaptable professional with experience in education, human resources, and event or facility management. Proven ability to support learning environments as a teaching assistant, manage people-related functions in HR, and ensure smooth operations and customer service as hall staff. Strong interpersonal and organizational skills with a consistent focus on teamwork, communication, and providing a positive experience in diverse professional settings.

Experience

Front of Hall Team Member - BUNSIK - 31 Wardour St, London W1D 6PT, UK

(2024-11)

Greet guests warmly and make them feel welcome.
Assist with 300+ seating guests, managing reservations.
Answer guest questions about the menu, specials, or allergens.
Communicate effectively with the kitchen and back of house staff to ensure accurate service.
Handled complaints effectively, resulting in increased customer satisfaction.
Handle payments, operate the point of sale POS system, and process transactions.

H.R OFFICER - Clean Washing Ltd - DHAKA, BANGLADESH

(2021-03 - 2023-11)

Increased staff retention rate through developing comprehensive training programmes.
Conducted regular recruitment drives for hiring top talent in the industry.
Led diversity initiatives throughout organisation, promoting an inclusive work culture for all employees.
Enhanced employee morale by implementing effective rewards and recognition schemes.
Managed complex employee relations issues to minimize workplace conflicts.

Teaching assistant - Orchid School & College - Dhaka, Bangladesh

(2018-02 - 2021-01)

Assisted 20 children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
Collaborated with teaching staff in organizing school events, fostering community spirit.
Prepared classroom materials to facilitate efficient lessons.
Provided additional support to students with special educational needs, ensuring inclusivity.
Participated in teacher-parent conferences regarding students' progress or problems.
Offered one-on-one guidance to struggling students for improved academic performance.
Help with grading assignments, maintaining attendance records, and preparing reports. Perform clerical tasks such as photocopying, filing, and data entry.