Enthusiastic and communicative person, excited to provide genuine and positive customer service.
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Enthusiastic and communicative person seeking a role in hospitality, in order to learn new skills whilst contributing to a collaborative and supportive team environment. Worked as a veterinary nurse for the past 3 years, with experience in reception, customer service and management duties during that time. Passionate about providing a positive customer experience in all job roles, with previous hospitality experience in a family run restaurant as an all rounder.
Outside of work, I enjoy reading, hiking and live music, and I am living in Edinburgh on a 3 year working visa from Australia.
2IC Veterinary Nurse at VetLove Nobby Beach (2022-09 – 2026-05)
Completed a range of daily veterinary nursing duties including daily schedule planning, surgical preparations, hospital nursing and daily workplace health and safety and cleaning tasks. Maintained a high standard of cleanliness within the clinic, and performed a range of equipment maintenance tasks. Developed strong communication skills, particularly during high stress events, with both other staff members and clients, and built trusting and meaningful relationships in doing so.
Experience in reception duties, client education and conflict resolution, including in person, over the phone and online. Competent with stock control and financial tracking systems, with experience in staff management, rostering and staff training.
Locum shifts at VetLove Ashgrove, Casuarina, Billinudgel, Strathpine and Jimboomba
Pharmacy Assistant at United Chemist Banora Point (2022-02 – 2023-01)
Worked as a retail assistant role in a pharmacy, collecting prescriptions, completing sales and performing stock control. Fast paced, client facing role providing basic advice and education, problem solving and resolving conflicts, whilst taking payments and maintaining a clean and sanitised environment.
Restaurant All Rounder at Bombay Bliss Indian Restaurant / Haldi Indian Restaurant (2019 – 2021)
Worked as an all rounder in family run Indian restaurants, answering phones, collecting and fulfilling takeaway orders, waitressing, basic food preparations and maintaining kitchen and restaurant hygiene.
Certificate IV in Veterinary Nursing – TAFE NSW - Kingscliff Campus (2022-07 – 2023-11)
Certificate III in Companion Animal Services – TAFE NSW - Kingscliff Campus (2022)
Certificate II in Animal Studies – TAFE NSW - Kingscliff Campus (2021)
Year 12 ATAR in A-Levels Equivalent – St Joseph's College Banora Point (2020)
