Process Improvement Lead
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10+ years experience in process improvement, specialising in driving operational excellence across large scale, multi year programmes.
Passionate about people and culture, creating meaningful, measurable impact through process improvement, stakeholder alignment and people empowerment.
Intact Insurance (formerly RSA) July 2022 to present - Process Improvevent Lead i-nexus April 2019 to May 2022 - Solution Consultant
RSA March 2003 to April 2019 - varying roles - Continuous Improvement, Service Design Manager
Green Belt Lean Six Sigma trained
Black Belt Lean Six Sigma trained
Association for Project Management (APM) trained
8 GCSEs including Maths, English and English Literature
