Sophie White

I am a highly organised person with excellent communication traits. I pride myself on my excellent work ethic and delivering exceptional results. I have a passion for supporting and motivating people to realise their full potential and take control of their health and wellness goals.

I am compassionate, reflective, and self-aware and enjoy working with a wide range of people. I place increasing expectations upon myself with respect to performance and duties. These skills are transferable across industries and I would be enthusiastic to prove this.

Health and Wellbeing Coach at Primary Care Network (2026-02 – Present)

• Inspiring, empowering and supporting patients to increase their ability to self-manage and to increase motivation and commitment levels to change their lifestyle.
• Supporting behaviour change and improving health related outcomes by setting personalised goals and problem solving.
• Liaising with different departments to provide full support.
• General admin and GDPR duties.

Technical Trainer at TSYS Managed Services (2020-11 – 2024-03)

• Conducting both induction and refresher trainer to agents and managers.
• Encourage and motivate agents through to the operational floor as well as constant support to increase their confidence and abilities.
• Keep on top of updates and adjust training material accordingly.
• Liaise with operations to keep them up to date with agent's progress.
• Design training material and liaise with operations and compliance for it to be signed off.

Business Development Consultant at International Institute for Anti-Ageing (2018-01 – 2020-08)

• Create personalised presentations.
• Build a positive rapport with accounts with a high level of communication and address issues quickly and efficiently.
• Develop business growth and development through sales strategies.
• Support accounts with events and training.
• Manage diary effectively, telephone support and consistent support via email.
• Ensure the correct frequency of communication and contact with accounts.

National Trainer and Promotions Specialist (Maternity Cover) at VOYA Organic Beauty (2017-01 – 2018-12)

• Training both theory and practical for new and existing accounts.
• Increasing sales through education and promotional days to support the accounts.
• This was a national and international role, which required frequent travel.
• High organisation.

In House Product Trainer at Skin Geeks (2016-01 – 2017-12)

• Supporting accounts from the head office with their product and treatment knowledge.
• Answering general enquiries, taking and processing orders, customer service, courtesy emails, diary management, excellent phone manner.
• Increasing accounts spend through upselling.

Field Sales Support and Trainer at Pevonia (2014-01 – 2016-12)

• Conducting institute training to groups of therapists. This included both theory and practical.
• Regular assessments with therapists to develop their skills and training.
• Diary management.
• Excellent email and phone manner.
• High organisation.
• National and international travel.

Health and Wellness Coaching Level 5 Diploma in Health and Wellness – Personalised Care Institute (PCI)

Award in Introduction to Teaching Level 3 (formally PTTLS) in Teaching

CIDESCO and CIBTAC Beauty Therapy in Beauty Therapy

BTEC National Diploma in Applied Science in Applied Science

9 GCSEs and 1 National Diploma