Sotiria Sotiriou

I am motivated and dependable hospitality worker with a positive can-do attitude and hands-on experience in customer service, drinks preparation, front of house service, kitchen operations, and order management. Comfortable working under pressure during busy shifts and confident communicating with customers while maintaining a professional and friendly attitude.

Multiskilled hospitality Team Member at Little Dessert Shop Telford (2025-11 – Present)

• Prepare hot and cold drinks while maintaining speed, quality and hygiene standards.
• Work Front of House serving customers and handling orders
• Prepare food orders as a part of kitchen operations while maintaining speed, quality, and hygiene standards
• Manage pass, coordinating orders between kitchen and service team
• Handle collections for customers and deliveries/prepare takeaway orders for drivers
• Trusted to train new team members and help them learn service and workplace procedures
• Trusted to work across multiple departments and adapt quickly during busy service periods

Hospitality Team Member at Aroma cafe Telford town center (2024-07-09 – 2024-07-14)

• Served customers and handled customer enquiries professionally
• Delivered food orders and maintaining a clean dining area
• Cleared and cleaned tables while maintaining service standards

GCSE – Telford Langley school (2020 – 2025)

Level 2 in Business – Telford College (2025 – 2026)

T level in Accounting – Telford College (2026-09)