Spencer Bird

Reliable and hardworking professional with nearly nine years of experience across retail, hospitality, food preparation and online grocery fulfilment. Experienced in customer-facing roles and team supervision, with a strong track record of working effectively in busy environments. Confident supporting customers and colleagues, maintaining high standards and taking responsibility for daily tasks.

Currently studying Hair & Beauty at Bridgend College three days a week and keen to develop existing skills while gaining further experience.

Supervisor / Food Preparation at Asda Café (2025-01 – Present)

• Support the day-to-day running of a busy café.
• Supervise and support colleagues to ensure tasks are completed efficiently.
• Provide friendly and professional customer service.
• Prepare food while maintaining high standards of hygiene and food safety.
• Operate tills and process customer transactions accurately.
• Maintain clean, organised and well-presented customer and preparation areas.
• Respond professionally to customer requests and resolve issues where possible.
• Work effectively as part of a team during busy periods.

Online Delivery Assistant at Sainsbury's (2024-01 – 2025-01)

• Picked and prepared online grocery orders accurately and efficiently.
• Worked to time-sensitive targets to ensure orders were completed on schedule.
• Selected products carefully while considering quality and customer requirements.
• Worked closely with colleagues to maintain an efficient fulfilment process.
• Followed company procedures and maintained high standards of organisation.
• Managed a physically active workload while maintaining accuracy and efficiency.

Sales Assistant / Food Preparation at Cineworld (2023-01 – 2024-01)

• Provided friendly and efficient customer service in a busy cinema environment.
• Served customers and processed transactions accurately.
• Prepared food and refreshments while maintaining hygiene standards.
• Restocked food and beverage areas and maintained clean workstations.
• Worked efficiently during busy periods while maintaining a positive attitude.
• Collaborated with colleagues to provide a smooth customer experience.

Sales Assistant at Home Bargains (2022-01 – 2023-01)

• Provided helpful and friendly customer service.
• Assisted customers with product enquiries and locating items.
• Operated tills and processed transactions accurately.
• Replenished stock and maintained high standards of store presentation.
• Kept the store clean, organised and safe for customers and colleagues.
• Worked effectively as part of a busy retail team.

Sales Assistant / Supervisor at B&M (2017-01 – 2022-01)

• Provided excellent customer service in a busy retail environment.
• Assisted customers with product enquiries and helped them find suitable products.
• Operated tills and handled customer transactions accurately.
• Replenished stock and maintained a clean, organised and well-presented store.
• Supported colleagues with daily tasks and store operations.
• Took on supervisory responsibilities, helping to coordinate colleagues and workload.
• Helped maintain high standards of customer service, health and safety and store presentation.

Hair & Beauty in Hair & Beauty – Bridgend College (2026-2027)

GCSEs