Srini L

Senior-level QA and Test professional with 12+ years of experience across the full SDLC/STLC, with strong delivery experience in Retail, eCommerce, Finance, Utilities, Media and Mail Delivery. Experienced in end-to-end test delivery across complex web, mobile, ERP, CRM, POS and integrated enterprise platforms, including Microsoft Dynamics 365 Finance & Operations, Dynamics 365 CE, SAP Hybris and payment platforms. Strong capability in test planning, QA effort estimation, risk-based test analysis, integration and UAT, defect management, stakeholder collaboration and release support.

Demonstrated leadership experience through leading testing activities, supporting test teams, transferring knowledge, coordinating with developers/BAs/SMEs and contributing to Agile delivery ceremonies. Hands-on experience with API testing, SQL validation, automation-support tooling and cross-platform testing.

Senior Test Analyst / Test Lead Responsibilities - The White Company

(2019-10)

• Lead testing activities across major Retail and eCommerce initiatives, including Microsoft Dynamics 365 POS, HHT upgrades, promotional-code integrations and payment journeys.
• Review business requirements, user stories and functional specifications; identify test scenarios, risks and coverage and contribute to QA effort estimation.
• Design and execute end-to-end test scenarios across sales, returns, refunds, payments, customer journeys, inventory and order processing.
• Plan and perform functional, integration, system, regression, retesting and UAT activities across complex integrated platforms.
• Validate integrations between D365 Finance & Operations, D365 CE, SAP Hybris, payment platforms and other backend systems.
• Lead testing coordination with developers, BAs, SMEs, business teams and third-party providers; drive defect investigation, retesting and closure.
• Participate in sprint planning, daily stand-ups, defect triage, retrospectives and QA status activities within Agile delivery.
• Support and lead team members through knowledge transfer, test support and coordination of testing activities.
• Perform API validation using Postman and backend/data validation across enterprise systems.
• Support cross-browser and mobile testing across iOS and Android using BrowserStack and other test environments.
• D365 POS Implementation
• End-to-end POS testing covering sales, returns, refunds, payments, customers, products and staff discounts.
• Integration testing across D365 F&O, D365 CE and SAP Hybris; validation of web orders and POS transactions across frontend and backend systems.
• HHT Upgrade
• End-to-end testing of handheld retail processes integrated with D365 F&O, including product, inventory and stock-related workflows.
• Supported release testing, defect triage and QA status reporting.
• ALBUS – Microsoft D365 F&O Implementation
• Reviewed specifications, estimated QA effort and created/executed end-to-end system test cases.
• Tested AP, AR, GL, Fixed Assets, Supply Chain, Production, purchase orders, sales orders, transfer orders and pick/pack/dispatch processes.
• Validated middleware Boomi logs and backend order data across D365 F&O, D365 CE and SAP Hybris.
• Apple Pay & PayPal / New Checkout
• Led/supporting testing across UK, US and EU eCommerce journeys, payment integrations, API messages and backend order validation.
• Supported third-party crowd testing and transferred knowledge to new team members.

Test Analyst - QualiTest Group / Client: The White Company

(2017-05 - 2019-10)

• Delivered end-to-end testing for eCommerce, payments, SAP Hybris, Microsoft Dynamics NAV and CRM integrations.
• Performed functional, integration, regression, exploratory and system testing across UK, US and EU websites.
• Validated Worldpay payment journeys, authorisations, refunds and card-payment scenarios across integrated backend systems.
• Worked closely with BAs, developers, UAT and business teams to investigate defects and support delivery.
• Created regression coverage, executed test cases and validated API messages using Postman.
• Client: IMServ
• Tested SMETS2 smart-metering functionality across functional, system, integration, regression and retesting cycles.
• Validated API messages using SoapUI and backend data using Oracle; supported end-to-end integration testing.
• Estee Lauder
• Tested mobile POS functionality across iOS, POS, payments, invoice printing and cash-drawer integrations.
• Performed functional, system, integration and regression testing with end-to-end validation.
• Client: CITB
• Analysed high-level requirements, identified test cases, created manual test scripts and maintained requirements traceability.
• Tracked defects through closure and performed end-to-end retesting.
• Client: Channel 5
• Performed exploratory, regression and end-to-end testing for My5 across Windows, iOS and Android devices.
• Maintained traceability and defect reporting across multimedia/video-on-demand workflows.
• Client: UK Mail
• Tested iConsign mail-delivery workflows including label printing, functional and smoke testing, cross-browser testing and SQL validation.
• Created regression coverage, tracked defects to closure and worked closely with developers in an Agile environment.

Software Test Analyst - NITS Solutions

(2014-09 - 2017-05)

Software testing experience supporting requirements analysis, test execution, defect management and end-to-end QA delivery.

Master of Commerce

Post Graduate Diploma - Computer Applications - Osmania University, India