Stacey Brooke

Reliable Crew Member with dynamic and flexible style. Completes high-volume orders to meet service targets. Shares strong food preparation and safety knowledge. Experienced customer service Team Member bringing creative and hard working mindset to the workplace.

Motivated, conscientious worker confident using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments. I have a thirst for knowledge as well as a passion for learning new skills that I can develop further and continue to use throughout my career.

Dispenser at Millennium Aesthetics Pharmacy (2024-06 – 2026-08)

• Community Pharmacy & Dispensing: Qualified Dispenser with experience working within a busy community pharmacy, providing safe, accurate and efficient dispensing services. Confident processing prescriptions, assembling and labelling medicines, completing appropriate checks and ensuring prescriptions are prepared accurately and within required timescales. Experienced in dealing with patients face-to-face and over the telephone, answering routine queries and providing a professional and friendly service while maintaining confidentiality.
• Ear Wax Removal Service: Experienced in supporting and providing an ear wax removal service, including communicating with patients before and during their appointment, explaining the process clearly and ensuring the treatment area and equipment are maintained to a high standard. Confident providing a reassuring and professional patient experience while following pharmacy procedures and safety requirements.
• Blood Pressure Checks: Experienced in carrying out blood pressure checks and recording results accurately. Confident communicating with patients throughout the process, explaining what the check involves and ensuring appropriate action is taken in line with pharmacy procedures when readings require further attention.
• Methadone & Buprenorphine Service: Experienced in supporting the supervised consumption service for patients receiving methadone and buprenorphine. Confident following pharmacy procedures, maintaining patient confidentiality, accurately recording supplies and ensuring medicines are provided safely and appropriately. Able to communicate sensitively and professionally with patients while maintaining a non-judgemental approach.
• Private Prescriptions: Experienced in dispensing private prescriptions, ensuring prescriptions are processed accurately and medicines are assembled, labelled and supplied in accordance with pharmacy procedures. Confident dealing with patient queries regarding private prescriptions and providing a professional level of service.
• Titan & ProScript: Confident using Titan and ProScript pharmacy software for prescription processing, dispensing, patient records and day-to-day pharmacy operations. Able to navigate systems efficiently while maintaining accuracy and ensuring patient information is handled securely and confidentially.
• Blister Packs & Monitored Dosage Systems: Experienced in preparing and dispensing blister packs/monitored dosage systems (MDS/trays) for patients who require their medication organised into individual doses. Able to work carefully and methodically when assembling medication, checking prescriptions and ensuring each patient's medication is prepared accurately and clearly.
• Care Home Dispensing: Experienced in care home dispensing, managing prescriptions and preparing medication for multiple residents while working to strict deadlines. Confident organising medication requirements, preparing monitored dosage systems and liaising with care home staff and pharmacy colleagues to resolve queries and ensure medicines are supplied accurately and efficiently.
• Aesthetic Services: Experience working alongside and supporting aesthetic services, maintaining a professional, clean and welcoming environment for patients. Confident communicating with patients and ensuring high standards of professionalism, organisation and confidentiality are maintained.
• Cleaning, Hygiene & Pharmacy Standards: Responsible for maintaining high standards of cleanliness, hygiene and organisation throughout the pharmacy, including the dispensary, consultation areas and equipment. Understands the importance of maintaining a clean and safe environment for both patients and pharmacy staff and follows appropriate pharmacy procedures.
• Patient Care & Communication: Strong communication and interpersonal skills, with the ability to build positive relationships with patients from a wide range of backgrounds. Approachable, patient-focused and able to deal calmly and professionally with sensitive or challenging situations. Committed to maintaining confidentiality and providing a high standard of customer care.
• Organisation & Attention to Detail: Highly organised with excellent attention to detail, particularly when working with prescriptions, monitored dosage systems, care home medication and controlled medicines. Able to prioritise workloads effectively in a busy pharmacy while maintaining accuracy, patient safety and professional standards.

Crew member at Juke Burger (2023-05 – 2023-08)

• Flexibly took on various roles to support workflow.
• Achieved excellent customer service by greeting customers and meeting quality expectations.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.

Crew member at Pinkieez (2022-08 – 2022-11)

• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Paid attention to detail while completing assignments.
• Demonstrated leadership skills in managing projects from concept to completion.
• Worked effectively in fast-paced environments.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.

A Level in Forensics – The Sutton Academy (2021-09 – 2023-05)

A Level in Criminology – The Sutton Academy (2021-09 – 2023-05)

A Level in Psychology – The Sutton Academy (2021-09 – 2023-05)

GCSE in English (2016-09 – 2021-06)

GCSE in Business (2016-09 – 2021-06)

GCSE in Health and Social Care (2016-09 – 2021-06)

GCSE in ICT (2016-09 – 2021-06)

GCSE in Maths (2016-09 – 2021-06)

GCSE in Science (2016-09 – 2021-06)

GCSE in Spanish (2016-09 – 2021-06)

Qualification Level 2 Dispenser (2026-08)