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Stacy Ferguson

Motivated & Forward-Thinking customer service supervisor

Talent
Washington Tyne and wearMember since August 18, 2026
Determination to succeedLeadershipAbility to follow and leadPersonal motivationTime managementFlexibilityHelping peopleDriving skillsExcelWordMicrosoft Office
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Determination to succeedLeadershipAbility to follow and leadPersonal motivationTime management

About

Motivated & Forward-Thinking customer service supervisor - offering 13 years of experience working in various fast-paced & High-Pressure Environments. I am seeking a new challenge, which will utilise my friendly, professional manner & leadership skills in a fast pace -focused setting.

Experience

HR specialist (in training) - T.A Army reserves

(2026-06)

Part time position. Have to attend 28 days out of the 12 months.

  • Excel
  • Word
  • Driving recruits to training
  • Answering phones
  • Emails
  • Paperwork
  • Using a computer
  • Filing Documentations

Warehouse operative - Asda george warehouse

(2026-06)

Full time position.

  • Picking and packing clothes
  • Keeping warehouse clean and tidy
  • Disposing of cardboard boxes
  • Using headsets to pick clothes for customers or using a hand held scanner

Manufacturing operative - AESC Ltd

(2026-01 - 2026-06)

  • Changing glue barrels
  • Filling in paperwork and downtime
  • Moving pallets
  • Checking car batteries for damage before loading into the machines
  • Cleaning machinery
  • Calling for maintenance if machine stops working
  • PPE
  • Teamwork

Ambulance care assistant - British red cross

(2022-09 - 2025-09)

Band 3, zero hour contract. Qualified PTS. Midas. First aid level 4.

  • Driving the ambulance
  • Patient care
  • Transporting patients to and from appointments, hospital wards and same day discharge
  • Keeping accurate patient notes
  • Maintain the ambulance and its equipment including stretcher response bag and oxygen

Warehouse operative - Smithers

(2022-04 - 2024-09)

  • Bendi fork lift driver
  • Loading and unloading wagons
  • Mixing chemicals into a IBC container
  • Moving pallets
  • Using pump trucks and heavy duty electric pallet truck
  • Paperwork
  • Scanning products in and out
  • Keeping warehouse clean and tidy

Warehouse Assistant - Yodel

(2021-11 - 2022-04)

  • Unloading wagons
  • Sorting parcels into cages ready for delivery drivers
  • Keep warehouse tidy and clean
  • Teamwork

Mobile testing unit operative - NHS/G4S Covid test sites

(2020-12 - 2021-11)

  • Queue management
  • Managing stock and supplies
  • Administration
  • Security
  • Cleaning
  • Customer registration and assistance
  • Collecting self-administered tests
  • Utilizing Microsoft office and company intranet for documentation purposes

Warehouse Assistant - Rust-oleum

(2018-04 - 2020-12)

  • Loading and unloading wagons
  • Sorting parcels into cages ready for delivery drivers
  • Dealing with pick up customer requests
  • Administration
  • Picking and packing orders

Supervisor - Subway

(2017-11 - 2018-03)

  • Organizing and assisting with restocking
  • Food handling
  • Staff rotas
  • Store security
  • Money handling
  • Ensuring that staff training was up to date regarding dietary requirements
  • Food hygiene

Health care/ Support worker - Community life choices

(2016-09 - 2017-02)

0 hour contract.

  • Medicine management
  • Bathing
  • Getting dressed
  • Household tasks
  • Preparing and serving meals
  • Proving mental and emotional support
  • Organizing recreational activities
  • Collaborating with internal/external care professionals to ensure the best care was provided

Bakery assistant - Sainsbury's

(2012-08 - 2017-10)

  • Monitoring inventory
  • Tracking online shopping orders and product expiry dates
  • Managing promotional offer visualization in department
  • Cleaning
  • Monitoring wastage
  • Managing customer complaints and enquiries
  • Code checking

Cleaner - Outfitter's

(2011-02 - 2012-08)

Part-time position.

  • Liaising with management
  • Monitoring stock of cleaning products and chemicals
  • Reporting damages to property and products
  • Vacuuming
  • Mopping floors and dusting-other surfaces
  • Sanitizing toilets and any fittings
  • Ensuring all repairs are carried out in a timely manner

Sales ASSOCIATE - Halfords

(2009-09 - 2012-02)

Part-time position.

  • Greeting customers
  • Responding to queries regarding products
  • Providing recommendations
  • Introducing promotional offers and products
  • Handling refunds, exchanges and returns
  • Staying up to date with sale trends
  • Alerting management of any security issues

Sales ASSOCIATE - Pentland

(2007-09 - 2008-01)

  • Packing
  • Weighing
  • Labelling products
  • Utilizing equipment such as hand tools, padding etc., in conjunction with company policy
  • Identifying and disposing of defective items
  • Loading, unloading delivery trucks
  • Completing the required legal documentation in a timely manner

C2DRIL - HM FORCES

(2006-03 - 2007-05)

Microsoft Office, Paper Based Documentation & Military Intranet used for Administrative Tasks.

Education

Diploma - Nursing assistant - New skills academy (2020-04)

Level 1 - CONSTRUCTION skills - City of Sunderland College (2018-04)

Level 1 - Numeracy - Washington comprehensive (2012-04)

Level 1 - Uniformed public services - Newcastle college (2005-04)

GCSE's - Washington comprehensive (2004-04)

Reviews

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