Starlight

A dedicated and adaptable individual with experience across hospitality and animal care environments, bringing strong customer-facing capabilities alongside hands-on skills in animal handling, welfare monitoring, and routine care. Equipped with the ability to work effectively in fast-paced settings, maintain high standards of hygiene and safety, and communicate clearly within diverse teams. Demonstrates patience, attention to detail, and a calm approach when supporting animal wellbeing.

Now seeking opportunities in an animal care setting.

Barista - Starbucks

(2023-05 - 2025-10)

• Followed strict food safety, hygiene and allergen-control procedures during food preparation
• Communicated clearly with customers to understand preferences and resolve issues promptly
• Maintained a clean, sanitised, and organised workstation in line with company standards
• Prepared beverages to specification while managing high-volume service periods efficiently
• Processed cash and card transactions accurately and supported smooth service flow

Crew Member - McDonald's

(2016-04 - 2022-11)

• Adhered to company food handling, hygiene, and safety protocols during meal preparation
• Provided friendly and patient customer service, assisting with menu queries and resolving concerns
• Maintained cleanliness across dining and service areas to support a safe environment
• Prepared and assembled food orders with accuracy and attention to detail
• Operated the POS system and handled payments efficiently

Animal Management Assistant - City and Islington College Animal Centre - Islington

(2013 - 2015)

• Prepared meals and dietary supplements for a range of species including snakes, mice, rats, hamsters, rabbits, fish, and birds
• Conducted routine health checks, monitored behaviour, and reported any concerns
• Cleaned and disinfected enclosures, cages, tanks, and housing areas to maintain welfare standards
• Groomed animals and supported daily husbandry routines
• Documented health observations and maintained accurate care records
• Assisted during feeding times and ensured all animals received appropriate portions
• Supported the safe handling and movement of small mammals and other species as required

Horse Groom - West London Stables - London

(2012-07)

• Maintained horses' coats, tack, stables, and bedding to ensure a clean and safe environment
• Provided food and water and supported daily feeding routines
• Monitored horse health and condition, reporting concerns when necessary
• Cleaned stable areas and ensured equipment was kept in good working order

National Diploma - Animal Management - City and Islington College

BTEC - Animal Care - Quintin Kynaston Secondary School

GCSEs - English, Maths and Science - Quintin Kynaston Secondary School

BTEC - Horticulture - Quintin Kynaston Secondary School