Luxury-focused Brand Ambassador with extensive experience in premium fragrance and skincare
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Luxury-focused Brand Ambassador with extensive experience in premium fragrance and skincare within airport and high-end retail environments. Proven ability to represent prestigious brands including Creed, Estée Lauder, and Clinique, delivering exceptional customer experiences while achieving sales targets. Highly skilled in client consultation, stock management, reporting, and brand standards, with a strong commercial mindset and passion for luxury beauty.
Luxury Brand Ambassador - CREED - Edinburgh Airport
(2025-11)
Represent luxury fragrance house Creed, delivering a personalised and elevated customer journey aligned with brand values. Prepare weekly and monthly business reports including SWOT analysis. Manage counter presentation, tester maintenance, stock surgery, and build long-term client relationships to drive repeat sales.
Brand Ambassador - BlackJack - Edinburgh Airport
(2024-05 - 2025-11)
Delivered tailored skincare consultations, exceeded sales targets, maintained luxury counter standards, managed stock levels and provided feedback on customer trends and product performance.
Brand Ambassador - Edinburgh Airport - Edinburgh Airport
(2023-05 - 2024-04)
Provided high-level customer service in a fast-paced international environment while supporting promotional campaigns and KPIs.
Sales Assistant - Fashion Retail
(2022-11 - 2023-04)
Sold premium brands including Max Mara, Fabienne Chapot, and Barbour. Delivered personalised styling advice, handled cash, and supported store operations as key holder.
Hostess / Bartender - Lulu Night Club
(2017-01 - 2021-11)
Delivered excellent customer service in a high-pressure environment, handled cash, stock recording, and supported events.
Hostess - Montpeliers Restaurant
(2020-03 - 2021-08)
Welcomed guests, managed reservations, and maintained high service standards.
Event Coordinator / Waitress - Carnival Cruise Line
(2015-07 - 2016-12)
Organised onboard events, delivered premium service to international guests, and supported restaurant social media activity.
Level 2 Hairdressing - Hairdressing - Megy Style Beauty Salon (2023-08)
