Senior Retail Assistant – Accessories Department - Liberty London - London
(2025-08)
- Provide personalised styling advice within the luxury accessories department, specialising in designer handbags and sunglasses.
- Deliver a refined customer experience to an international clientele in a fast-paced luxury retail environment.
- Develop strong client relationships through personalised service and product knowledge, encouraging repeat business and loyalty.
- Support brand pop-ups, in-store activations and seasonal launches within the accessories department.
- Maintain high visual merchandising standards aligned with luxury retail presentation guidelines.
- Assist with stock organisation, replenishment and maintaining an immaculate department environment.
- Collaborate with the customer service team to ensure seamless after-sales support.
Luxury Event Assistant - Arlettie - Milan
(2024-01 - 2025-01)
- Supported exclusive luxury sample sale events for leading fashion houses.
- Assisted with visual merchandising and ensured brand presentation standards were maintained.
- Provided personalised assistance and styling support during high-volume luxury retail events.
- Managed stock organisation and product presentation across the sales floor.
Hostess Supervisor - Arcade Food Hall & Plaza - London
(2020-01 - 2024-01)
- Managed front-of-house operations while delivering a high level of guest experience.
- Welcomed international clientele including VIP guests.
- Supervised the host team and ensured smooth daily service operations.
Sales Advisor & Key Holder - Zadig & Voltaire - Cologne
(2018-01 - 2020-01)
- Delivered personalised styling advice aligned with the brand's contemporary luxury identity.
- Exceeded sales targets through strong product knowledge and customer engagement.
- Organised private shopping appointments and VIP client events.
- Managed operational duties including opening and closing procedures.
Retail Sales Associate - Hard Rock Café - Cologne
(2016-01 - 2018-01)
- Delivered excellent customer service in a busy international retail environment.
- Assisted customers with merchandise purchases and brand engagement.
- Supported retail administration and event coordination.
