Stavros Tsiaras

An experienced Healthcare and Administrative Professional with over 10 years of experience across NHS, healthcare, laboratory, and education environments. Skilled in patient administration, records management, data entry, correspondence handling, and delivering high-quality customer service in fast-paced environments. Proven ability to manage confidential information, maintain accurate documentation, and support multidisciplinary teams.

Strong IT, organisational, and problem-solving skills with excellent attention to detail and a commitment to delivering efficient and professional administrative support.

Student Success Officer - University of Central Lancashire – London Campus - London

(2026-03)

• Manage high volumes of enquiries via email, telephone, and in person, providing accurate and timely responses.
• Prepare and issue official documentation including reference letters, council tax letters, embassy letters, and student confirmations.
• Maintain and update student records, attendance data, and databases in line with institutional procedures.
• Coordinate room bookings, scheduling, and administrative logistics for meetings, interviews, and classes.
• Collaborate with multiple departments to ensure efficient service delivery and student support.
• Ensure data accuracy and compliance with internal policies and confidentiality requirements.

Phlebotomist - Watford General Hospital, West Hertfordshire Teaching Hospitals NHS Trust - Watford

(2018-06 - 2026-02)

• Supported patient care and administrative processes within NHS services by ensuring accurate patient identification and record handling.
• Collected and processed patient information and specimen data in line with NHS protocols.
• Maintained accurate electronic and manual records, ensuring compliance with confidentiality and GDPR standards.
• Communicated with patients, clinicians, and laboratory staff to support smooth service delivery.
• Managed stock control and ensured availability of essential clinical supplies.
• Followed strict health, safety, and infection control procedures within a regulated healthcare environment.

Carer - Quality of Life – Harrow - Harrow

(2017-04 - 2018-05)

• Provided person-centred support, ensuring accurate daily records and care documentation.
• Assisted with scheduling, medication records, and communication with healthcare professionals.
• Supported service users with daily activities while maintaining confidentiality and dignity.
• Responded to emergencies and ensured accurate reporting of incidents.

Personal Carer - Private Client – Athens, Greece - Athens, Greece

(2016-09 - 2017-03)

• Maintained detailed care records and supported daily planning and organisation of client needs.
• Coordinated appointments and assisted with scheduling and daily routines.
• Provided administrative support related to client care and wellbeing.

Community Phlebotomist - Biopathology Laboratory – Athens, Greece - Athens, Greece

(2014-03 - 2015-08)

• Managed patient records and ensured accurate data entry for laboratory testing systems.
• Scheduled and coordinated sample collection appointments and prioritised urgent cases.
• Maintained accurate documentation and ensured compliance with laboratory standards.
• Supported administrative processes including inventory tracking and reporting.
• Communicated with patients regarding procedures, appointments, and results processes.

Bachelor of Science (BSc) - International Business Management - Anglia Ruskin University, London (2022-05 - 2024-12)

BTEC Level 4 - Business Management - GBS College, London (2021-02 - 2021-11)

Bachelor's Degree - Medical Laboratories - Technological Educational Institute, Athens, Greece (2002-09 - 2008-06)

ECDL Core Certificate - Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) - DMS Studies, Athens, Greece (2009-02 - 2009-10)