Stephanie Afonso

My name is Stephanie Afonso, I've worked in customer service for over 10 years, graphic design for 7 years and social media for the last 3 years. I also speak three languages, Portuguese, English and French. I am looking to apply my skills to a long term opportunity that allows me to continue to develop and grow within the company.

Social media coordinator - Langridge Organic

(2025-03)

• Update the website
• Create graphics
• Do weekly subscription emails
• Worked using Canva and Adobe Express & mailchimp
• Coordinate social media posts
• Create idea for campaigns and booklets
• Follow trends
• Create uniform
• Filming & editing

Graphic Design Intern - The Social Talks

(2023-05 - 2023-10)

• I created designs and layouts for all programs of social media and more
• Created posts, videos, reels, and storyboards
• Researched and created eye-catching posts and videos for the social media account
• Worked remotely and part-time
• I've been able to work alone but also work as a team with the other graphic design interns and the team leader
• Had a weekly meeting
• Complete projects by deadlines
• Organised my time and projects to ensure I completed prioritised jobs
• Learnt how to edit using Canva and Adobe express
• Worked on Adobe Photoshop and Illustrator

Team Leader - H&M

(2020-11 - 2023-08)

• Managed in the shop floor/ delivery room when the manager wasn't available
• Made sure the store is ready for the next day ahead
• I made sure that all the goals were reached at the end of the day
• Providing support and corrective measures if there be any concerns arise
• Work as a team but also independently
• Making sure as much stock was out on the shop floor as possible
• Made sure we were pushing the products we wanted to sell
• Assured that the shop floor was safe and presentable before opening and closing
• Worked on delivery
• Made a daily plan to ensure all my co-workers got their breaks but all work was done
• Worked on stock

Freelance - Graphic Designer

(2023-10 - 2023-10)

• Had an initial meeting with a client
• Brainstormed ideas
• Worked using Canva and Adobe Express
• Did research and found reference logos
• Created 4 ideas for the final logos
• Had another meeting with the client
• Created the both of the final logos

Visual Merchandiser Manager - H&M

(2019-10 - 2020-02)

• Training as a visual merchandiser manager position
• Check updates to see what products we need to push
• Create outfits and display them on the walls
• Plan shop floor/ department
• Help my colleagues with new ideas
• Making sure as much stock was out on the shop floor as possible
• Made sure we were pushing the products we wanted to sell
• Work as a team but also independently
• Complete projects by deadlines

Freelance - Graphic Designer

(2019-10 - 2019-10)

• Had an initial meeting with a client
• The client sent me ideas of what they are looking for
• Brainstormed ideas
• Worked on Adobe Photoshop and Illustrator
• I did research and found a reference logo
• Created 2-3 ideas for the final logo
• Had another meeting with the client
• Created the final logo sales assistant - Artisan People

(2018-08 - 2018-12)

• Help customers with the self-checkout machines
• I made sure the floor was clean so every customer and colleague was safe
• Making sure as much stock was out on the shop floor as possible
• Visual Merchandising
• Able to approach customers with a positive and happy attitude
• Worked on delivery
• Made sure I was able to help as many customers as possible even the international customers who only spoke Portuguese and French

Freelance - Graphic Designer

(2017-08 - 2017-08)

• Had an initial meeting with a client
• Brainstormed ideas
• Worked on Adobe Photoshop and Illustrator
• I did research and found a reference logo
• Created 4-5 ideas for the final logo
• Had another meeting with the client
• Created the final logo

Women Floor Supervisor - Tkmaxx

(2017-08 - 2017-11)

• Managed the shop floor
• Ensuring that customers had help in my department
• Organised clothing clearly so it was easy for customers to find products
• Made sure we were pushing the products we wanted to sell
• I was the visual merchandiser
• Assured that the shop floor was safe and presentable before opening and closing
• Had a daily plan so we could always hit the target

Volunteer / sales advisor - Blue Cross

(2016-02 - 2016-06)

• Priced items before putting them onto the shop floor
• Organised clothing in the stockroom
• Managing the cashier
• Created front window displays
• Made sure the shop floor was ready for the next day
• Helped customers

Level 4 Art and Design - Art and Design - Kingston college school of Art and Design (2018-09 - 2019-06)

Level 3 Art and Design extended diploma - Art and Design - Kingston College school of Art and Design (2015-09 - 2017-06)

GCSE - Art, English, Maths, Portuguese, Religious studies - Gumley House Convent School (2013-09 - 2015-07)