Stephanie Bird

I am an experienced individual within a customer focused and sales background career. With a strong education, and further studies in Art & Design, I thrive on being creative, attention to detail, and always willing to explore new ideas. I am a very compassionate and friendly person, who is trustworthy and respectful.

SEN Teaching Assistant / TA Level 2

(2023-01)

• Working as a 1-2-1 with a disabled child with complex mobility needs
• Working as a TA in a classroom setting from Year 2 up to Year 5
• Ensuring that I provide daily care, with learning tailored to the child's abilities, and also physical needs
• Acting as a general support to the children, and classroom teacher
• Offering Interventions to support children who require extra help, including wellbeing, extra reading, precision teaching, phonics, and many more
• Having the ability to remain calm, and compassionate and understand every childs' individual needs, and dealing with SEMH with children with other ECHP's
• Essential training including : Safeguarding, Emergency Pediatric First Aid, Radicalisation, Precision Teaching, Fire Safety, Manual Handling, Physio and Vision Impairment
• Fully DBS Checked

Sales and Design Consultant FT - Victoria Plum Ltd. - Remote Working

(2022-01 - 2023-12)

• Building quality relationships with warm leads provided for an online design consultation for a new bathroom
• Taking time and patience in order to listen to customers' ideas, understanding personal requirements, and offering inspiration to create the perfect design
• Offering class-leading customer service
• Taking responsibility for managing my own time effectively, maintaining a diary through the use of CRM, arranging and conducting face to face appointments with customers through Microsoft Teams, and being reliable and professional
• Presenting designs in a professional manner, using sales tactics whilst doing so, ensuring that customers' needs are catered for where possible and any technical constraints are addressed
• Discuss costs, and where necessary negotiate professionally. Upselling different payment options, including finance
• Manage accounts and follow up on customer enquires that have either yet to convert into a sale, or also post sales enquiries
• Take ownership for achievement of personal targets for conversion of enquiries, and overall revenue
• Maintain relationships within the network of the Design Team through Teams

Design & Sales Consultant, Self Employed - Sharps Bedrooms

(2018-01 - 2022-12)

Working as a self employed consultant, travelling to customer's residential properties, over a variety of post code areas

• Given warm leads, to visit customers homes, and design and present bedrooms, home office, and storage areas
• Using excellent customer service to build rapport, gain trust, and using sales tactics to gain a sale
• Using my creative interior knowledge to design spaces that work for the customer, giving them the best options for storage spaces/ colours/ features
• Using both hand drawn technical drawings to create the design and also AUTOCAD
• Working alone and having regular communication with the South West team, attending training and meetings when required

DIP HE - Art & Design - University of Worcester (2006-01 - 2009-12)

A Level - Fine Art, ICT, Business Studies - Worcester Sixth Form College (2003-01 - 2005-12)

GCSE - 10 GCSEs – English A, Maths C - RGS Worcester (1993-01 - 2001-12)