Stephen Herman
Field Service / Installation Engineer
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About
For the last 30 years I have worked within the Field Service Industry working for different companies in different industries. During my time as an engineer I have always maintained high professional standards and managed to be successful within that particular industry gaining commendations from clients and colleagues.
Experience
Field Service / Installation Engineer - Possum UK Ltd
(2011-04 - 2025-10)
Reason for leaving: Redundancy.
- Installation of Company Environmental Control Equipment working in clients premises
- Setup of assistive technology equipment to help with clients day to day life
- Programming of company products via laptop
- Carrying out planned maintenance visits
- Responding to faults on equipment within a set time period
- Carrying out Case Conferences to establish clients needs for the company products
- Preparing reports for NHS Clients for use by the company
- Withdrawing equipment from premises
- Carrying out remote technical support for engineers and customers
- Responsible for car stock
- Inclusion in out of hours rota including public holidays
- Organizing running maintenance of company vehicle
- Full enhanced DBS check up keep
Field Service Engineer - Airsev UK Ltd
(2010-02 - 2011-04)
- Installation of Company's Forecourt Services Equipment (Air Towers, Vacuum's and Jet Washes)
- Carrying out planned maintenance visits
- Responding to faults on equipment within a set time period (24 Hours)
Principle Engineer - Cirrus Ltd
(2003-11 - 2010-02)
- Carrying out meetings with customers to senior management level
- Responsible for all training records and program within the North East Team
- Project management of high profile company projects
- Assisting in Company Tenders
- Involved in Nationwide Technical Support
- Carrying out Interviews with potential additions to the North East Engineering Team
Field / Helpdesk Engineer - Tunstall Telecom
(1998-09 - 2003-10)
- Giving Technical support to Field Engineers / Customers Via Telephone
- Carrying out planned maintenance visits
- Responding to faults on equipment within a set time period (4 Hour and 24 Hour)
- Working on third party Equipment
- Carrying out Remote Diagnosis and Programming of Equipment
- Working on a 1 in 4 on call rota
Field Service / Installation Engineer - Elga UK Ltd
(1995-09 - 1998-07)
- Installation of Company Water Filtration Equipment
- Carrying out planned maintenance visits
- Responding to faults on equipment within a set time period
- Installation of Environmental Filtering Equipment
- Working in Laboratory environments and working in heavy industry environments
- Giving Nationwide Coverage
Field Service Engineer - IGP UK Ltd
(1990-07 - 1995-09)
- Carry out installation, maintenance and repair of film processing equipment in DTP Companies and full Print shops across the whole of the United Kingdom
- Working with developing chemical and environmental reclaiming equipment
Education
O-Level, C.S.E. - Maths, English, Physics, Chemistry, History - Ousedale Comprehensive School (1982-09 - 1986-06)
City & Guilds Parts 1 +2 - Electrical Engineering - Milton Keynes College (1986-09 - 1989-07)
