Stephenie

Compassionate, enthusiastic and dependable childcare and health & social care graduate with practical experience supporting children in an early years setting and delivering outstanding customer service within a busy hospitality environment. Skilled in safeguarding, communication, teamwork and building positive relationships with children, families and colleagues. A confident and organised individual who adapts quickly to new environments and works effectively both independently and as part of a team.

Passionate about supporting people and delivering excellent service, seeking opportunities within childcare, education, healthcare, administration or customer-facing roles.

Volunteer at Nursery School (2025-02 – 2025-06)

Supported qualified practitioners in delivering high-quality childcare within an early years setting, ensuring children were cared for in a safe, stimulating and inclusive environment.

• Supported children's learning through engaging educational and play-based activities.
• Assisted with daily routines including meals, hygiene, sleep routines and transitions.
• Built positive relationships with children, parents and colleagues.
• Encouraged children's confidence, independence and social development.
• Followed safeguarding procedures and reported concerns.
• Assisted with observing children's development.
• Maintained a clean, organised and safe environment.
• Supported indoor and outdoor learning.
• Promoted positive behaviour.
• Recognised for reliability and professionalism.
• Built trusting relationships quickly.
• Demonstrated patience, empathy and communication.
• Excellent attendance.

Front of House / Customer Service Assistant at Bukalicious Food Ltd (2024-01 – 2025-02)

• Welcomed customers.
• Processed orders accurately.
• Resolved enquiries.
• Handled cash and card payments.
• Worked with kitchen/front-of-house teams.
• Maintained food hygiene.
• Assisted stock replenishment.
• Supported busy service periods.
• Built strong customer relationships.
• Delivered friendly, efficient service.
• Excellent teamwork.
• Maintained customer satisfaction.

NCFE CACHE Level 2 Certificate in Childcare – Wirral Met College (2024 – 2025)

Level 2 in Health & Social Care – Wirral Met College (2024 – 2025)