Restaurant Assistant - Biblos Restaurant - Wembley, HA0 1UE
(2025-02)
- Efficiently prepared the restaurant area before service, including setting tables and stocking necessary supplies.
- Maintained clear and professional communication with the kitchen and other front-of-house staff to coordinate service and promptly resolve any customer issues.
- Managed orders accurately and efficiently using the point-of-sale system to minimise errors and ensure timely delivery of food and beverages.
Temp Retail Assistant - Superdrug - Southall Broadway
(2024-11 - 2025-02)
- Provided excellent customer service, assisting with product inquiries and purchases.
- Maintained a tidy and organised sales floor, ensuring products were well-stocked and displayed.
- Processed transactions accurately and efficiently using the POS system.
- Assisted with inventory management and replenishment.
- Handled customer queries and minor complaints, escalating issues when necessary.
Restaurant Assistant - Awafi Foods - Park Royal, NW10 7RT
(2019-08 - 2024-11)
- Warmly welcomed and seated customers, creating a positive first impression and enhancing their dining experience.
- Collaborated closely with the head chef, efficiently taking and relaying customer orders to ensure accuracy.
- Expertly managed restaurant reservations and meticulously prepared the dining area for service, optimising flow.
- Ensured consistent adherence to the highest standards of hygiene, cleanliness, and Health & Safety regulations.
- Implemented effective stock control measures, including ordering and replenishment, to minimise waste and ensure product availability.
Restaurant Assistant - McDonalds - Chtaura, Lebanon
(2015-08 - 2019-07)
- Processed and prepared high-volume orders per hour, consistently meeting strict drive-thru and front counter service time targets.
- Mastered all station roles (grill, fryer, assembly) to prepare menu items according to McDonalds quality, service and cleanliness standards.
- Delivered prompt friendly, and professional service to all customers actively
Waiting Staff - Ti Amo Restaurant - Ealing Broadway W5 5JY
(2010-08 - 2015-08)
- Consistently delivered an exceptional customer experience, building rapport and ensuring high levels of satisfaction.
- Accurately processed food and beverage orders, demonstrating strong attention to detail.
- Skilfully handled customer complaints with empathy and efficiency, transforming negative experiences into positive resolutions.
- Maintained impeccable standards of cleanliness and organisation across all dining areas.
Work Experience - Next Retail - Ealing Broadway
(2010-06 - 2010-06)
