Suleiman Abubakar

Experienced ATM Field Service Engineer with over 6 years of experience in the financial technology industry, specialising in ATM installation, maintenance, repair and technical troubleshooting. Experienced with NCR, GRG, Diebold Nixdorf and Wincor Nixdorf ATM systems, supporting major banking clients across multiple locations. Strong in fault diagnosis, preventive and corrective maintenance, hardware and software troubleshooting, component replacement and minimising ATM downtime.

Reliable and adaptable professional with strong problem-solving, communication and customer-service skills.

Care Assistant - Springvale Care Home - Lennoxtown

(2025-03)

• Deliver person-centred care tailored to individual needs and care plans.
• Assist with personal care, mobility, dressing, bathing, toileting and nutrition.
• Maintain accurate care records and report changes in residents' wellbeing.
• Follow safeguarding, infection prevention, confidentiality and health & safety procedures.
• Work collaboratively with residents, families and colleagues to deliver high-quality care.

Care Assistant (Agency) - Florence Staffing Ltd - Glasgow

(2025-01)

• Provide flexible care support across residential care homes.
• Assist with personal care, mobility and daily living activities.
• Adapt quickly to different care environments while maintaining professional standards.
• Complete accurate documentation and effective handovers.

Support Worker - Hospiva Care Ltd - Romford, Essex

(2024-03 - 2025-01)

• Provided person-centred support to vulnerable adults.
• Assisted with personal care, mobility and emotional wellbeing.
• Maintained accurate documentation and followed safeguarding and risk-management procedures.

Production Operator / Cleaner - Modern Staff Recruitment (McGhee's Bakery) - Glasgow

(2023-11 - 2024-02)

• Maintained hygiene and food safety standards in a fast-paced production environment.
• Worked effectively as part of a team while meeting production targets.

ATM FIELD SERVICE ENGINEER - Altavis Support - Nigeria

(2017-02 - 2023-09)

ATM Systems: NCR | GRG | Diebold Nixdorf | Wincor Nixdorf

• Installed, maintained and repaired ATM machines across multiple banking locations.
• Diagnosed and resolved ATM hardware, software, network and operational faults to minimise downtime.
• Provided technical support to bank personnel, resolving issues remotely where possible and carrying out on-site repairs when required.
• Performed preventive and corrective maintenance and replaced faulty components to restore ATM functionality.
• Supported ATM configuration and system troubleshooting in line with operational requirements.
• Maintained accurate service records and communicated effectively with bank personnel and other stakeholders.
• Supported ATM operations for Sterling Bank, Fidelity Bank, Polaris Bank, Ecobank and FCMB across multiple locations.
• Provided ATM support to Fidelity Bank and Polaris Bank, contributing to recognition for ATM performance in Jos.

MSc - Quality Management - University of the West of Scotland (2024) Paisley, Scotland

BSc - Accounting - University of Jos (2015) Nigeria