Suling Dwyer

Experienced and principled professional with over a decade of social work experience in complex and sensitive cases. Skilled at investigating, assessing evidence, and making fair, reasoned decisions. Strong understanding of legal and regulatory frameworks, policy compliance, and procedural fairness.

Adept at producing clear reports, resolving disputes, and communicating outcomes effectively with multiple stakeholders. Seeking to apply investigative, analytical, and decision-making skills in a regulatory or Ombudsman setting.

Advanced Social Work Practitioner - Sutton Council – Children with Disabilities Service

(2025-08)

• Managed complex cases involving children with disabilities, ensuring decisions were evidence-based and fair.
• Produced clear, structured reports and recommendations for multi-agency teams.
• Collaborated with professionals from education, health, and legal teams to resolve disputes and plan appropriate outcomes.
• Currently exploring opportunities to transfer investigative and analytical skills into Ombudsman and regulatory roles.

Advanced Social Work Practitioner - Croydon Council – Children with Disabilities Service

(2019-02 - 2025-02)

• Conducted investigations and assessments in line with legislation, producing reports and recommendations that were clear, impartial, and defensible.
• Managed complex cases, liaising with families, medical teams, and legal professionals.
• Resolved disputes between stakeholders using careful analysis and professional judgment.
• Supported panels and tribunals with evidence-based case summaries.

Senior Social Worker - Merton Council – Children with Disabilities Service

(2016-10 - 2018-01)

• Led case investigations, analysed evidence, and made fair, proportionate decisions.
• Chaired multi-agency meetings, balancing competing viewpoints to achieve constructive outcomes.
• Produced detailed documentation to support legal or policy decisions.

Social Worker - Lewisham Council – No Recourse to Public Funds Team

(2014-06 - 2014-12)

• Investigated eligibility and assessed evidence to make lawful, fair decisions under statutory guidance.
• Communicated decisions clearly to individuals and families while maintaining professional standards.

Social Worker - Referral and Assessment Teams – Croydon & Lewisham Councils

(2014-12 - 2015-07)

• Conducted fact-finding investigations in safeguarding cases.
• Prepared professional reports and recommendations for review panels.

Social Worker - Enfield Council – Children with Disabilities Team

(2012-10 - 2014-01)

• Managed cases requiring detailed assessment and multi-agency collaboration.
• Ensured all decisions and plans were fair, transparent, and compliant with statutory guidance.

Support Worker / Qualified Social Worker - BS Social Care Agency

(2009-09 - 2012-10)

• Supported children in hospital and therapeutic settings, coordinating care with medical teams.
• Gained early experience in information management and investigative recording.

BA (Hons) - Social Work - Kingston University (2008 - 2011)

BTEC National Diploma - Care - Croydon College (2006 - 2008)