APAC Account Manager
Avantis Systems (VR Technology) | UK | Jul 2022 – Oct 2023
- Coordinated and build professional relationships with global key account (Korea)
- Delivered data-driven support to CEO and Chief Revenue Officer for sales forecasting and developing long term strategies and key business decisions
- Troubleshot issues and streamlined processes for global sales and delivery coordination
- Partnered with cross-functional teams, optimizing localization and user engagement
- Managed KPIs and streamlined sales cycle of global channel partners
- Facilitated supply chain team to efficiently oversee inventory control and order processing
- Effectively communicated complex data insights to stakeholders, influencing a 50% increase in customer retention strategies through collaboration with channel partners and the customer success team
- Collaborated with the marketing team for promotional activities, customer communication based on Google Analytics and customer data
- Represented the company at trade shows to foster partnerships and generate leads
- Developed and delivered onboarding process and partner training sessions
- Negotiated and expanded channel partner network via business development
Global Business Developer
Neungyule Education (NE Build&Grow) | UAE/Remote | Jan 2019 – Jun 2022
- Coordinated and build professional relationships with channel partners and distributors across Middle East (UAE, Turkey, Egypt, and KSA)
- Steered and coached distributors, evaluating their performance and offering data-driven strategies and feedback
- Contributed to achieve revenue target by offering expert suggestions to sales management of key accounts
- Explored and evaluated opportunities new sales territories and partnerships
- Invoiced and communicated with cross-functional teams and couriers to ensure timely delivery and global sales operations
- Enabled Global Development Team Head to create informed account strategies
- Represented the company at trade shows to foster partnerships and generate leads
- Assisted with sales training and onboarding process
Project Manager
Neungyule Education | South Korea | Jan 2012 – Dec 2018
- Managed end-to-end project life cycles, making informed decisions to ensure project success.
- Executed multiple projects with tight deadlines
- Led a cross-functional team to execute a high-priority project, resulting in a 15% cost reduction and 95% on-time delivery.
- Developed comprehensive project management manuals and refined business processes
- Collaborated effectively with cross functional teams, including sales, marketing, manufacturing, graphic designers
- Boosted staff performance by offering continuous training and creating new project management manuals
