Sumaya Shaho

Experienced and dynamic professional with a proven track record in learning and development in product and sales. I leverage a unique blend of pedagogical principles and business acumen to develop and implement tailored training programs. This helps teams become better equipped and set up for success.

Learning & Development professional with 6+ years’ experience in luxury retail, specialising in customer service training, product knowledge enablement, and performance coaching. Skilled at translating brand identity into everyday service behaviours and tailoring programmes to reflect customer insights and market needs.

Psychology, University of Portsmouth, Portsmouth