Learning and Development Specialist
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I am Ricardo Rayners, I have an extensive working resume, ranging from Customer service to Recruitment, Content Creation, Facilitation and Learning Practices. I have worked in Financial sector as well as Community based NPO's wirh a deep passion for people and Education and self betterment.
I a professional with vast experience in Customer Care , Contact Center Management, Training and Quality Assurance.
I also have a long track record in Learning and development, from content creation, Learner onboarding, Facilitation and Academy Management
I also founded my own NPO, service disadvantaged communities from running feeding schemes, running skills development programs, fundraising and bursary allocations and funding
I also have a keen interest in sports and wellness and hold a cricket coaching level 1 certification
Skills Program Certificate in Content Creation and Facilitation
Skills Program Certficate in Assesment
Human Resource Management Diploma (current and incomplete)
Cricket Coaching level 1 certification