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Sumit Lad

Sumit Lad

Associate - Trade Support

Talent
HarrowMember since June 1, 2026
Problem-SolvingResilienceCustomer ServiceTeam LeadershipAdaptabilityTraining AbilityFast-Paced EnvironmentsContinuous LearningOperational Excellence
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Problem-SolvingResilienceCustomer ServiceTeam LeadershipAdaptability

About

Results driven professional managing high value institutional operations. Strong team player who collaborates across teams and supports colleagues to achieve shared goals. Proven problem-solver with excellent attention to detail and commitment to delivering exceptional service consistently. Strong team contributor who thrives in fast-paced retail environments. Reliable and motivated with proven ability to manage multiple responsibilities and maintain performance under pressure.

Experience

Associate - Trade Support - Nomura International PLC

(2019-12 - 2025-11)

  • Managed high-volume client interactions with enthusiasm, energy and drive to deliver results.
  • Solved complex operational problems with level-headed approach and mature decision-making.
  • Supported team members and contributed to training initiatives, sharing knowledge and best practices.
  • Adapted to frequent process changes and regulatory updates while maintaining positive attitude.
  • Managed competing priorities effectively in high-pressure environment without losing focus.
  • Trained and mentored new team members, helping them understand procedures and develop their capabilities.
  • Maintained 99% accuracy across operations, demonstrating commitment to excellence and quality.

Senior Analyst - Nomura India Pvt Ltd

(2014-12 - 2019-11)

  • Delivered results-driven performance in demanding, fast-paced operational environment.
  • Trained new team members, demonstrating coaching skills and commitment to team success.
  • Maintained composure and enthusiasm while managing multiple responsibilities simultaneously.
  • Approached challenges with energy and drive, finding solutions in complex scenarios.

Assistant Manager - Axis Bank

(2014-09 - 2014-12)

  • Managed daily banking operations including cash counter handling and front desk customer service.
  • Supervised 2 team members, providing guidance and support in fast-paced environment.
  • Handled customer service across multiple channels, adapting approach to different situations.
  • Boosted sales by identifying and networking with prospective clients, expanding customer base.
  • Contributed to operational efficiency and team success through proactive problem-solving.
  • Directed cash counter operations and updated vault registers accurately, maintaining financial control.

Intern - Rashtriya Chemical Fertilizers

(2013-03 - 2013-05)

  • Supported analytical work with attention to detail and collaborative approach.

Education

Master of Management Studies - Finance - University of Mumbai

Bachelor of Commerce - University of Mumbai

Skills

Associate - Trade Support

Reviews

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