Associate - Trade Support - Nomura International PLC
(2019-12 - 2025-11)
- Managed high-volume client interactions with enthusiasm, energy and drive to deliver results.
- Solved complex operational problems with level-headed approach and mature decision-making.
- Supported team members and contributed to training initiatives, sharing knowledge and best practices.
- Adapted to frequent process changes and regulatory updates while maintaining positive attitude.
- Managed competing priorities effectively in high-pressure environment without losing focus.
- Trained and mentored new team members, helping them understand procedures and develop their capabilities.
- Maintained 99% accuracy across operations, demonstrating commitment to excellence and quality.
Senior Analyst - Nomura India Pvt Ltd
(2014-12 - 2019-11)
- Delivered results-driven performance in demanding, fast-paced operational environment.
- Trained new team members, demonstrating coaching skills and commitment to team success.
- Maintained composure and enthusiasm while managing multiple responsibilities simultaneously.
- Approached challenges with energy and drive, finding solutions in complex scenarios.
Assistant Manager - Axis Bank
(2014-09 - 2014-12)
- Managed daily banking operations including cash counter handling and front desk customer service.
- Supervised 2 team members, providing guidance and support in fast-paced environment.
- Handled customer service across multiple channels, adapting approach to different situations.
- Boosted sales by identifying and networking with prospective clients, expanding customer base.
- Contributed to operational efficiency and team success through proactive problem-solving.
- Directed cash counter operations and updated vault registers accurately, maintaining financial control.
Intern - Rashtriya Chemical Fertilizers
(2013-03 - 2013-05)
- Supported analytical work with attention to detail and collaborative approach.
