Sunveer Malhi

Highly skilled at furthering relationships with customers to increase loyalty and retention while improving satisfaction levels. Detail-oriented team player with strong organisational skills and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic to learn new techniques and improve skills.

Intern at Dentsu Inc (2024-04-21 – 2024-04-25)

• Strategy development for marketing campaigns.
• Pitching marketing campaigns to clients.
• Attended and contributed to meetings with clients such as Amazon.
• Maintaining Excel spreadsheets for Pay per click.
• Search Engine Optimisation

OFFICE Assistant at Landmark Property Services (2022-11 – 2023-09)

• Managed day-to-day admin in a busy office environment, including file organisation, maintaining spreadsheets and report writing.
• Greeted guests and clients with warmth and professionalism.
• Screened high-volume internal and external communications, including calls, email and mail.
• Oversaw daily office operations and equipment maintenance.
• Responded promptly to telephone enquiries from clients, vendors, and customers.
• Sorted and distributed incoming mail to correct recipients.

Customer Advisor (Store To Home) at B&Q (2026-01 – 2026-06)

• Processed customer home-delivery orders through picking, packing, and dispatch operations.
• Maintained stock accuracy and supported warehouse inventory management.
• Provided customer support regarding orders, collections, and deliveries.
• Trained to operate a Powered Pallet Truck (PPT) and move stock safely within the warehouse.
• Followed strict health and safety procedures while working to delivery deadlines and performance targets.
• Assisted customers on the shop floor by answering product enquiries, providing guidance on product locations, and helping them find suitable solutions for their needs.

UAL Level 3 in Creative Media Production and Technology in Creative Media Production and Technology – Global Academy (2023-09 – 2025-05)

UAL Level 3 in Creative Media Production and Technology Extended Diploma in Creative Media Production and Technology – Global Academy (2023-09 – 2025-05)

GCSEs in General Education – Nishkam School West London (2018-09 – 2023-06)

Pearson Level 2 in Enterprise in Enterprise – Nishkam School West London (2018-09 – 2023-06)

BSc in Marketing and Management With A Year In Industry – Queen Mary University Of London (2025-09 – 2029-06)