Susan Hind
Health Care Assistant NVQ 3
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About
A pleasant, smart, punctual person who is honest, reliable and loyal, always willing to help others and learn new and interesting vocations.
Experience
Health Care Assistant NVQ 3 - Dr PJ Horden & Partners/Village Surgery
(2002-04 - 2026-07)
Responsible for running own clinics, ordering and maintaining all stock for the Practice and Doctors rooms including vaccines and drugs. Ordering and maintaining all Practice literature both for the staff and the patients, setting up equipment and assisting in all Minor Operations and Gynaecology clinics, fitting and removing Ambulatory Blood Pressure Devices, completing and recording of ECG’s and administering a selection of injections. Computer input and patient confidentiality.
Admin - Responsible for arranging and booking all routine vaccinations for babies, recalling patients for annual reviews and completing monthly stock takes.
Medical Receptionist - Dr PJ Horden & Partners
(1999-06 - 2002-04)
Responsible for manning the front reception desk, greeting and booking in patients on computerised system, making appointments both face to face and over the telephone, filing medical records, answering a wide variety of enquiries whilst maintaining confidentiality at all times.
Optical Assistant - Optical Express - Derby
(1995-02 - 1998-10)
Advising customers on frame and lens selection. Dispensing single vision and multi-focal spectacles. Final fitting spectacles. Use of computer, fax machine, computerised till and PDQ machine. Making and receiving telephone enquiries, cash handling and daily banking procedures. Stock control, cleaning the frames and the general running of the store.
Optical Assistant - Vision Express - Derby
(1989-10 - 1995-02)
Communicating with a wide variety of people, helping and advising on frame and lenses. Dispensing Single vision, Bi-focal and Varifocal lenses, using a VDU, giving quotations, making and receiving telephone calls, keeping frames clean and tidy.
Clerical Officer/Supervisor - Derby & Derbyshire Chamber of Commerce & Industry
(1986-04 - 1989-10)
Responsible for the running of the Administration Office and three members of staff. Opening mail, distributing the workload, computerised weekly payroll, wrote and typed letters, issued cheques, controlled the petty cash, ordered stationery and provided a secretarial service to the General Manager.
Clerk/Typist - Derby & Derbyshire Chamber of Commerce & Industry
(1986-01 - 1986-04)
Working with a small team mainly typing, filing, dealing with enquiries, entering and modifying records on the computer.
Sales Assistant - Boots the Chemist - Derby
(1985-12 - 1986-01)
Temporary position helping and serving customers
Clerk/Typist - Edward Thompson Ltd - Derby
(1984-04 - 1985-12)
Working for six team leaders. General office work as well as pricing tenders, making out time sheets, arranging meetings and organising transport and drivers.
Office Junior - Edward Thompson Ltd - Derby
(1983-04 - 1984-04)
Operated a busy 8 line Kingsman Switchboard and a Cheetah Telex Machine. Typing when required.
Trainee Secretary (NTI Scheme) - Rolls Royce - Derby
(1982-09 - 1983-04)
Typing bureau experience transferred to be a secretary to the Manager of Product Assurance and his team members. A very busy position doing a variety of secretarial duties.
Education
Littleover Secondary School, Derby (1977-09 - 1982-06)
