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Susan Smith

Host

Talent
LincolnMember since November 2, 2026
Customer Service (10+ years)Answering Customers enquiries over the phone. (10+ years)RETAIL SALES (10+ years)Time management (10+ years)Customer Care (10+ years)Good communication skills (10+ years)Strong customer service skills (10+ years)Competent to working to deadlines (10+ years)
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Customer Service (10+ years)Answering Customers enquiries over the phone. (10+ years)RETAIL SALES (10+ years)Time management (10+ years)Customer Care (10+ years)

About

I am a hardworking, honest individual. I am a good time keeper, always willing to learn new skills. I am friendly, helpful polite, have a good sense of humour. I am able to work independently in busy environments and also within a team setting. I have customer service experience and I have experience working in kennels.

Personal Details

Driver's License: Cars Eligible to work in the UK: Yes Highest Level of Education: GCSE or equivalent Industry: Retail Total years of experience: 13

Experience

Host - Dunelm-Lincoln - Lincoln

(2023-10 - 2023-12)

As a Host I helped customers find items that they wanted. I ordered items online for them, I helped keep the store clean and tidy, I put the stock out and faced up. I greeted the customers on the doors and asked if anyone had click and collect orders.

Kids Club Practitioner - Carlton Academy-Lincoln - Lincoln

(2022-10 - 2023-03)

Working in a school, giving the kids breakfast and snacks and doing activities. supervising the children and helping out in the Nursery.

Customer Service Assistant - Morrison's-Lincoln - Lincoln

(2017-11 - 2022-10)

  • Till operative
  • Cash handling
  • Helping customers
  • Keeping store clean and tidy
  • Team work
  • Stacking shelves and facing up
  • Worked in the Coffee shop making drinks and preparing food washing the pots

Customer Services Assistant - The Lincolnshire Co-operative Food Store-Lincoln - Lincoln

(2013-11 - 2017-02)

and my duties included:

  • Till operative
  • Cash and card handling
  • Date checking
  • Helping customers with any queries
  • Keeping the store clean and tidy
  • Stocking shelves and facing up
  • Working as part of a team
  • Highlighting special offers and promotions to customers

Sales Assistant - St Barnabas Charity Shop-Lincoln - Lincoln

(2010-09 - 2014-01)

Duties included

  • Till operative
  • Cash & card handling
  • Sorting & pricing goods
  • Cleaning
  • Answering the phones
  • Dealing with customer queries
  • Working as part of a team

Time out of employment to raise my children

(1993 - 2010)

I took time out of employment to raise my children.

Kennel Assistant - Cliff Top Boarding Kennels-Ingham - Ingham

(1990-09 - 1991-08)

My duties included

  • Ensuring the welfare of all the animals at the kennels
  • Making sure the kennels were kept clean and hygienic at all times
  • Walking the dogs on a daily basis twice a day
  • Ensuring the animals were fed and given plenty of water on a daily basis

Education

Level 2 in Literacy - Learn direct - Lincoln (2015-08 - Present)

Entry 3 in ICT - Learn direct - Lincoln (2012-12 - Present)

Level 2 in Food hygiene - Carlton Academy - Lincoln (2022-11 - 2022-11)

Lincoln College (2010 - 2012)

Entry Level 3 in Numeracy - Lincoln College - Lincoln (2009-09 - 2010-08)

Yarborough High School (1984 - 1989)

Skills

Host

Reviews

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