Susan Susanti

Friendly and reliable hospitality and customer service professional with experience in restaurants, fast food, and client-facing roles. Skilled in delivering excellent customer experiences, maintaining high cleanliness standards, and working efficiently in fast-paced team environments. Recognised for strong work ethic and positive attitude, including being awarded Employee of the Month twice. Fully eligible to work in the UK and available from May 2026.

Hairdresser & Beautician - SSW Hairdressing - Thailand

(2023-04 - 2026-03)

• Delivered high-quality service to clients, ensuring satisfaction and repeat business
• Managed bookings and handled customer requests professionally
• Maintained strict cleanliness and hygiene standards
• Built strong customer relationships through friendly communication

Personal Assistant / Restaurant Support - Red Door Bistro - Indonesia

(2021-03 - 2023-03)

• Supported daily restaurant operations and assisted management
• Helped maintain smooth service flow during busy periods
• Assisted with stock control and inventory management
• Provided administrative support including basic accounts and organisation

Customer Care Assistant / Crew Member - McDonald's - Portishead, UK

(2019-02 - 2019-10)

• Delivered excellent customer service in a busy fast-food environment
• Welcomed customers, took orders, and assisted with menu choices
• Ensured dining areas were clean, organised, and fully stocked
• Worked as part of a team to meet service speed and quality targets
• Awarded Employee of the Month (twice) for performance and attitude

Hairdresser & Beautician - Thailand

(2014-01 - 2017-12)

• Provided customer-focused services in a busy salon environment
• Maintained cleanliness and supported team operations

Designer / Sewing Machinist - Indonesia

(2006-01 - 2010-12)

• Delivered custom work based on customer needs and preferences
• Managed multiple orders while meeting deadlines

Family Food Business Assistant - Indonesia

(2004-01 - 2006-12)

• Served customers, prepared food, and handled daily operations
• Managed orders and ensured customer satisfaction
• Maintained cleanliness and food hygiene standards

International Hairdressing Diploma - Khun Joe International Hair Design School (2014-01 - 2015-12)

High School - SMA Negeri 7 Tasikmalaya (2003-01 - 2005-12)