Suzanne Cope

Proactive and detail-oriented process operator with proven experience in GMP-regulated environments. Skilled at managing laboratory operations, ensuring compliance with strict safety protocols, and driving process improvements. Demonstrated leadership through business ownership and team coordination, with strong planning, communication, and customer engagement skills. Proficient in Microsoft Office 365, with a commitment to continuous improvement and service excellence.

Process Operator at AstraZeneca (2026-04 – Present)

Cut, Check & Weigh Operator – Sterile Manufacturing. Currently undertaking training as a Cut, Check & Weigh Operator within a sterile manufacturing environment, developing knowledge and practical experience in GMP-compliant material preparation and sterile manufacturing processes. Gaining hands-on experience while working alongside experienced colleagues to ensure accuracy, quality, and compliance with standard operating procedures.

• Training to perform accurate cutting, checking, and weighing of raw materials for sterile manufacturing
• Learning and applying GMP, aseptic techniques, SOPs, and health and safety requirements
• Completing production documentation and batch records under supervision
• Assisting with material verification and preparation to support manufacturing operations
• Supporting activities at the material hatch, ensuring the safe and compliant transfer of materials into the sterile production area
• Training on administrative processes, including production documentation and manufacturing systems, to broaden operational knowledge
• Carrying out weekly stock audits to ensure accurate inventory levels and maintain material traceability
• Performing sterile cleans in accordance with GMP and aseptic procedures to maintain a compliant manufacturing environment
• Working collaboratively with experienced team members to develop technical skills and contribute to efficient production
• Building knowledge of sterile manufacturing processes while maintaining high standards of quality, safety, and compliance

Laboratory Technician at Avantor (2023-09 – 2026-04)

• Support scientists
• Ordering laboratory supplies and managing inventory
• Gmp housekeeping tasks
• Point of contact for customer
• Analytical balance calibrations
• PH testing and recording of results
• Adhering to safety regulations and protocols
• NMR instrument upkeep/Liquid nitrogen fills

Owner at Bullys Bakes (2021-11 – 2024-09)

• Baking and creating dog treats
• Packing and shipping orders
• Manage and maintain e-commerce website
• Attention to detail
• Customer & After Sales service

Warehouse Worker at Rkw Ltd (2025-05 – 2025-11)

• Packing of electrical items
• Checking IPs on NAV software system
• Working on re-work
• Use of pump truck to move pallets
• Performing visual, weight, and seal inspections of individual packages
• Matching labels and orders accurately
• Using pc software to check inventory status and availability

Office Administrator at Riverco Trading Ltd (2025-04 – 2025-11)

Reason for leaving: fixed term contract

• Sales order processing
• Organising goods in/out
• Packing & shipping
• Stock Control
• Allocating petty cash/ reconciling receipts on Sage

Private Housekeeper at Private Household (2025-04 – 2025-04)

Reason for leaving: wanted more hours

• Maintaining cleanliness in a private house
• Key holder when clients worked away
• Keeping check on stock /cleaning products

Account Manager/Admin at Unknown Company (2025-04 – 2025-04)

Reason for leaving: redundancy

• Chasing client accounts on sales ledger
• Sales order processing
• Stock Control
• Dealing with incoming calls
• Listing on e-commerce shop and E-bay
• Handling electronic equipment and components including high power IGBT Modules, Integrated Circuits, transistors etc
• Packing and shipping client orders
• Working on Barclays free agent accounts software

Office Administrator at Window Wizard Repairs Ltd (2025-08 – 2025-03)

Reason for leaving: temporary role

• Dealing with incoming enquiries both over the phone and face to face
• Converting enquires into appointment for the Sales Team
• Stock Control
• Preparing job sheets for the fitting department
• After sales customer experience calls
• Key Holder

Direct Contract for Mrs Johnson Domestic Carer at Mrs Johnson (2011-01 – 2012-12)

Reason for leaving: contract came to an end

• Assisting with finances
• Taking client to appointments
• Shopping and running errands
• Meal preparation
• Help with personal hygiene
• Assisting with activities and social events
• Cleaning
• Key holder

Care Assistant at Medico Homecare (2002-01 – 2011-12)

Reason for leaving: moved from area

• Visiting clients in their own homes
• Help with personal hygiene
• Meal preparation
• Dispensing medication
• Maintaining care plans and liaising with colleagues

Maths, English (GCSE's) – Leek high school (1994 – 1997)