Sylvie Anderson

An organised, self motivated retail professional with over 20 years experience across luxury retail. Excellent communication and delivery skills.

Part time customer advisor - Liz Earle

(2023-01 - 2025-01)

Account manager - Clarins Ltd

(2015-01 - 2023-01)

• Direct Account manager and comms link for Clarins in Lloyds Pharmacy
• Merchandising
• Ensuring targets are met
• Effectively planning team resource to deliver customer service and meet the needs of the business
• Maximising opportunities through brand eventing, new launches and promotions
• Ensure accurate stock and sales levels are maintained
• Training e-pro platform for updated product knowledge
• Skincare Specialist

Account manager (Skincare specialist) - Chanel Ltd

(1999-01 - 2015-01)

• Achieving company targets and standards
• Build the account by achieving and exceeding sales targets, developing the business to increase sales volume and productivity by using product knowledge and the steps of sale
• Maximise sales and customer service during locally planned "on counter" events
• Coaching and mentoring team members
• Comms liaison between store and Chanel
• Meeting deadlines for company administration
• Brand Representation

Cashier - Marks & Spencer Group PLC

(1977-01 - 1990-01)

• Cashier
• Stock replenishment
• Health and Hygiene control