Part time customer advisor - Liz Earle
(2023-01 - 2025-01)
Account manager - Clarins Ltd
(2015-01 - 2023-01)
- Direct Account manager and comms link for Clarins in Lloyds Pharmacy
- Merchandising
- Ensuring targets are met
- Effectively planning team resource to deliver customer service and meet the needs of the business
- Maximising opportunities through brand eventing, new launches and promotions
- Ensure accurate stock and sales levels are maintained
- Training e-pro platform for updated product knowledge
- Skincare Specialist
Account manager (Skincare specialist) - Chanel Ltd
(1999-01 - 2015-01)
- Achieving company targets and standards
- Build the account by achieving and exceeding sales targets, developing the business to increase sales volume and productivity by using product knowledge and the steps of sale
- Maximise sales and customer service during locally planned "on counter" events
- Coaching and mentoring team members
- Comms liaison between store and Chanel
- Meeting deadlines for company administration
- Brand Representation
Cashier - Marks & Spencer Group PLC
(1977-01 - 1990-01)
- Cashier
- Stock replenishment
- Health and Hygiene control