Symone Murphy

I am a highly motivated, creative and professional with the ability to work on my own or as a team, as I have worked for 10 years in the bar industry and 3 years in retail. I am a friendly and caring towards customers and have great communication skills. My time keeping and attendance are excellent. I am hard working and willing to learn new skills and techniques.

Staff at McColgan's Foodhall (2021-09 – 2022-07)

• Speaking with customers face to face and on the phone
• Taking orders from customers
• Dealing with cash and card transactions
• Cleaning floors, fridges, hot food counter, working area, etc.
• Making up sandwich mixes
• Making sandwiches
• Serving hot food

Customer Service Representative at Concentrix; EE network (2020-02 – 2020-11)

• Answering calls
• Dealing with EE customers
• Taking card payments
• Dealing with any issues customers had with their accounts
• Help customers pick out new phones or home broadband

Customer Service Representative at Allstate (2019-07 – 2020-01)

• Answering calls from American insurers
• Dealing with any issues there were having on the computers and with their printers

Bartender at The fir trees (2019-03 – 2019-08)

• Worked behind the bar
• Dealt with customers
• Dealing with cash and card transactions
• Cleaning the bar area, floors, tables
• Served customers their drinks to their tables
• Took food orders
• Served food to the tables

City & Guilds Level 1 Introductory Award in Employability skills – South West College (2023-06 – 2023-07)

City & Guilds Level 1 Principles in Customers Service – South West College (2023-06 – 2023-07)

Bar supervision – Athlone IT (2013 – 2015)

Leaving cert – Glenamaddy Communion School (2013 – 2013)

Junior cert – Glenamaddy Communion School (2011 – 2011)