Syretta Wright

A hard working and experienced individual with a successful track record in administration and customer services. Flexible, adaptable and quick to learn new skills. Possessing the ability to think strategically and plan work in order to achieve deadlines. Enthusiastic with very good interpersonal skills developed through working in a variety of settings.

London Breast Screening - Scheduling Officer - NHS – London - London

(2024-04)

• Checking clinic utilisation, actioning clinic cancellations, leading weekly meetings, running reports, booking/scheduling clients next appointments, outsourcing appointment/non attended letters, checking ceased documents, sending out GP reports, monitoring email inbox and using Microsoft packages – outlook & excel.

London Breast Screening - Admin Officer - NHS - London - London

(2023-01 - 2024)

• Answering calls booking & rebooking mammogram appointments, dealing with enquiries, liaising with GPs, Ad hoc admin duties.

Learning & Skills Administrator - Sodexo Justice Services

(2020 - 2023)

• Regime Monitoring, provide general administration support, allocating prisoners to work areas and education. Inputting information/data of prisoners onto National Offender Management Information Systems (NOMIS).
• Custody Administrator- data entry, monitoring & responding to emails, liasing with probation officers, dealing with enquiries internally & externally.
• Covid -19 Staff Testing Administrator - data entry, handling out & receiving test kits, preparing test kits for courier collection, dealing with enquiries from staff members, maintaining test area is clean.

Customer Service Advisor - Argos - Edgware - Edgware

(2017 - 2019)

• Providing customer service, handling cash, stock taking, store representative in regional company meetings.

Volunteer - Crystal Klean - London - London

(2014 - 2015)

• Following up invoices with clients, data inputting and general administration.

Volunteer - Home-start - Barnet - Barnet

(2010 - 2011)

• Meeting & greeting families, liaising with service users, setting out/clearing away children's play equipment.

Recruitment Consultant - CISSCO Ltd - Balham - Balham

(2002 - 2003)

• Placing Social Workers and Project workers into employment, customer service, negotiating with employers, recording candidate's availability, noting employer vacancies, data entry and record keeping, checking job availability and job matching.

Sales Consultant - Thomas Cook Retail Ltd - Wembley - Wembley

(2001 - 2002)

• Customer service, booking holidays/flights, providing advice on insurance and resorts, Cash handling, Issuing travel documents

Receptionist - Connolly - Loundes and Pearson - High Wycombe - High Wycombe

(1999 - 2001)

Receptionist - Barnet College - London - London

(1999 - 1999)

work experience

Customer Service Assistant - Beacon Bingo Entertainment - London - London

(1995 - 1999)

Administration Assistant - Thomas Cook Retail Ltd - London - London

(1993 - 1993-12)

Work experience

Junior Assistant - London

(1990-05 - 1990-05)

BA Honours - Travel & Tourism - University of Westminster (2012 - 2013)

Foundation Degree - Travel & Tourism - Hammersmith College (2010 - 2012)

BTEC - Business - Barnet College (2008 - 2009)

NVQ in Level 2 - Customer Service - Barnet College (1999 - 2000)

BA - level 1 fares and ticketing - College of North West London (1991 - 1994)

GCSEs - Maths, English, History - St Augustine's School (1986 - 1991)