Receptionist/Telephonist
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I enjoy supporting businesses to provide the best customer service. I am polite, professional and easy to get along with.
Receptionist/Telephonist at The Carlton Highland Hotel (1993 – 1998)
4 years
Receptionist at The Bruntsfield Hotel
Achieved SVQ in customer services
Customer Services at Martin & Frost
Bar work (1998 – 1999)
Year out travelling before University, mainly Australia
Bar work (1999 – 2002)
Privy Council (2002 – 2005)
HSBC Edinburgh (2002 – 2005)
Customer Services at Natwest Bank (2002 – 2005)
Admin Support at Mortgage Nation (2006 – 2009)
Trainee Underwriter at Citifinancial (2006 – 2009)
Redundant. Achieved 'Certificate in supervising in a regulated environment'.
Secretary/ Audio/copy typing at James Associates (2010 – 2012)
Owner retired customer services advisor at Leeds Building Society (2013 – 2019)
legal office probate secretary at Brummel & Sample (2013 – 2019)
RCI (2013 – 2019)
Customer Advisor at Communisis (2013 – 2019)
Giraffe (2013 – 2019)
Financial Admin Support at Office Angels
Various office work including for Newcastle University restaurant, cafe & office work at Spanish City (2019 – 2020)
Gained qualification in lifeguarding whilst working here.
(2021 – Present)
Unemployed. Used this time to try and get some of my hobby writing published.
Degree in Business Administration – Northumbria University (1999 – 2002)
