Tajhic Reid-Smith

Enthusiastic and reliable hospitality professional with hands-on experience in both Front of House (FOH) and kitchen operations. Skilled in delivering excellent customer service in fast-paced environments, maintaining high standards of food safety, and supporting team success. Calm under pressure, detail-oriented, and motivated to contribute to a high-performing hospitality team.

Line Cook - Greene King – The Old Mill - Coventry

(2023-01 - 2024-12)

• Prepared and cooked meals according to restaurant standards and customer specifications
• Set up and stocked food stations efficiently before service
• Ensured high-quality presentation and consistency in all dishes
• Maintained cleanliness and adhered to health and safety regulations
• Applied various cooking techniques including grilling, sautéing, and frying

Operations & Digital Support - Freelance

(2023-01)

Bar Service Support / Kitchen Assistant / Night Receptionist - Premier Inn - Coventry, UK

(2021-01 - 2023-12)

• Assisted with bar operations during peak service hours
• Served drinks, including pints, in a fast-paced environment
• Processed customer orders and handled cash/card payments
• Delivered food and beverages promptly to guests
• Maintained cleanliness and organization of service areas
• Supported chefs with food preparation tasks (washing, peeling, prep work)
• Operated kitchen equipment safely and efficiently
• Managed stock storage and organization
• Maintained a clean and hygienic kitchen environment
• Worked independently during understaffed shifts
• Checked guests in and handled reservations and inquiries
• Conducted security patrols to ensure guest safety
• Managed phone calls and customer service requests
• Prepared breakfast service setup for morning staff

Certificate in Systems and Networking (CCSN) - Cerco IT, Crewe, UK (2023-01 - 2023-12)

BTEC Level 2 Diploma in Cybersecurity and Networking - South & City College, Birmingham, UK (2020-01 - 2021-12)

City & Guilds Level 1 Certificate in Catering and Front of House - Henley College, Coventry, UK (2019-01 - 2020-12)